Ben Orozco

Software Engineering Lead - Full Stack Developer
Monterrey, MX 🇲🇽

VP Eng & CTO of SaaS startups in U.S. & LatAm. Product-minded Software engineer specialized in leading technical teams and full stack development. Passionate on building scalable products with a strong focus on user experience. Proven track record building, growing and mentoring engineering teams with a people-first mindset and deep sense of ownership, leveraging people & technology to tackle real-world problems. Looking for new big challenges in the intersection of B2B software, AI & Internet tech.

Experience

Apptegy

Remote
Little Rock, AR 🇺🇸
2020 - Present (5yr)

Industry-leading EdTech SaaS company with 5,000+ school districts in the US & Canada and 10MM+ of active users.

VP of Engineering

Monterrey, MX 🇲🇽
Apr 2021 - Present
  • Help hiring, forming & leading a team of 120+ Engineers on both sides of the border by building a high-performance yet thoughtful engineering culture. Enabler for growth & learning, facilitating continuous improvement and seek of excellence.
  • Participated in organizational restructuring when transitioning to a mature scale-up company towards Series-C 100MM+ ARR, focusing on strategy, planning, and execution of established processes and systems.
  • Lead AI enablement projects across the Engineering organization, advocating adoption & best practices for tools such as Cursor, Claude, CodeRabbit, Gemini, etc. which lead to a 10% increase in productivity and 60% reduction in code review time.

Lead Software Engineer

Monterrey, MX 🇲🇽
Mar 2020 - Abr 2021
  • Hands-on development of Thrillshare platform and APIs mainly in Ruby on Rails, supporting Vue.js & Mobile (iOS & Android) clients.
  • Advocate best design, architecture, coding practices, peer reviewing & unit testing across the Engineering organization
  • Developed greenfield Ruby on Rails outpost services following SOA (service-oriented architecture):
    • Auth: With a constant inflow of 1,000's of new users, implemented an AuthN/Z identity provider based on OAuth2 & OpenID Connect standards to support SSO (Single Sign-on) and User Management across existing and newer Apptegy's products
    • Alerts: Due to a spike in usage of our alerting services, from 10's to 1,000's of notifications per minute, we required to scale it up by implementing a Multi-channel (SMS/Voice/TTS/Push), multi-provider (Twilio, Sendgrid, Facebook, Twitter) & multi-language relay service for school district notifications
  • Supporting Micro-services built with Ruby, Roda micro-framework & Sidekiq: Analytics, Data Management, Translations, Learning Management System.
  • DevOps, CI/CD and release managment deploying in AWS: EC2, ELB, EKS, RDS, S3 clusters using Capistrano & Kubernetes
  • Scrum master working with Product team following Agile methodologies.
  • Interview backend & full-stack candidates while onboarding new hires.

Brokerlit

Monterrey, MX 🇲🇽
2023 - Present

Real Estate SaaS providing an MLS, CMS & CRM platform for brokers to manage their properties and inbound leads generation.

Technical Co-Founder

BaseQL

Miami, FL 🇺🇸
2020 - 2024

GraphQL access point for your Cloud data (Airtable & Google Sheets).

Founder

HealthTree

Salt Lake City, UT 🇺🇸
Jan 2019 - Mar 2020

Healthcare platform for cancer patients, their families and caregivers, with the mission of accelerating the finding of a cure

CTO

  • Put together development team and processes for backend APIs in Ruby on Rails & , data pipelines & frontend clients by hands-on programming, code reviewing & testing.
  • Automated products lifecycle via DevOps & Continuous Integration/Delivery pipelines.
  • Increased customer feedback awareness and success metrics by creating support & analytics infrastructure in: Metabase Sentry Intercom
  • Created a product development pipeline from scratch to priotitize and measure performance using Agile Kanban methodology in Trello
  • Decreased bugs and improved overall quality via technical leadership & mentoring to achieve continuous improvement as a team
  • Defined a Technology Strategy and Software Architecture aligned with product vision
  • Recruited and retained top talent in a competitive U.S. market

Ecaresoft

Austin, TX 🇺🇸
2016 - 2019

EHR & HIS systems for hospitals and clinics in Latin America and Middle East.

CTO

Monterrey, MX 🇲🇽
Jan 2018 - Jan 2019
  • Technology strategy and software architecture
    • Succesfully launched internationalization for new markets via APIs, Microservices and serverless Lambda functions using.
    • Achieved high availability and resilience cloud architecture by relying on DevOps, elastic infrastructure, containerization, automated testing and CI/CD pipelines for continuous quality and delivery with.
  • Product development and operations
    • Improved roadmap priorization and improved performance measurement of dev teams by adopting SCRUM & Kanban Agile software development methodologies
    • Increased customer feedback awareness and success metrics by creating support & analytics infrastructure in: Metabase Sentry Intercom
    • Achieved continuous improvement via OKRs, Performance Reviews and One-on-ones
    • Recruited and succesfully retained top talent that added value to the company

CTONimbo

Monterrey, MX 🇲🇽
Feb 2016 - Jan 2019
  • Established development processes for coding, reviewing & testing backend APIs and frontend clients
  • Defined Software Architecture and launched fault-tolerant APIs and microservices in Ruby on Rails, PostgreSQL, Redis and Sidekiq for background processing
    • Drugs interactions Java service based on Wolters Kluwer's Medi-Span®
    • Machine Learning prediction & classification service based on Python & Tensorflow
    • Full-text search service based on Apache Solr
  • Implemented DevOps and continuous integration/delivery to production
  • Reached balance between quality & speed by improving recruiting, management & coaching of development team
  • Achieved Lean product development by relying on Kanban methodology

Tech LeadNebula

Monterrey, MX 🇲🇽
Oct 2017 - Jul 2018

Panax

San Luis Potosi, MX 🇲🇽
2014 - 2016

Low-code tool for building business applications.

Full Stack Developer

Launched an MVP of No-Code tool for internal business applications by defining a Client-server architecture using: `Node.js / Express SQL Server Angular.js

OperIT

San Luis Potosi, MX 🇲🇽
2014 - 2014

IT nearshoring consultancy services for U.S. companies

Software Consultant

Define and execute ETL, Analytics and Business Intelligence processes and maintenance of existing software

SAP

Walldorf, DE 🇩🇪
2013 - 2014

World's largest company of ERP software

Software Engineering Intern

Test-driven development for Supportability & SaaS enterprise product lines using JavaScript and Jasmine

CotizaHoy

San Luis Potosi, MX 🇲🇽
2010 - 2013

B2B startup for car manufacturing industry

Technical Co-Founder

Launched SaaS/Marketplace developed in Ruby on Rails PostgreSQL Heroku

NIC Mexico

Monterrey, MX 🇲🇽
2008 - 2009

NIC organization for .mx top-level domains

Software Development Intern

Developed internal and customer apps in PHP Java and PL/SQL

Education

MBA International Business Consulting

🗓 Oct 2012 - Feb 2014

University of Applied Sciences Offenburg

BS Computer Science and Technology

🗓 Aug 2005 - Dec 2009

Monterrey Institute of Technology and Higher Education

Languages