Ben Orozco
VP Eng & CTO of SaaS startups in U.S. & LatAm. Product-minded Software engineer specialized in leading technical teams and full stack development. Passionate on building scalable products with a strong focus on user experience. Proven track record building, growing and mentoring engineering teams with a people-first mindset and deep sense of ownership, leveraging people & technology to tackle real-world problems. Looking for new big challenges in the intersection of B2B software, AI & Internet tech.
Experience
Apptegy — apptegy.com
Industry-leading EdTech SaaS company with 5,000+ school districts in the US & Canada and 10MM+ of active users.
VP of Engineering
- Help hiring, forming & leading a team of 120+ Engineers on both sides of the border by building a high-performance yet thoughtful engineering culture. Enabler for growth & learning, facilitating continuous improvement and seek of excellence.
- Participated in organizational restructuring when transitioning to a mature scale-up company towards Series-C 100MM+ ARR, focusing on strategy, planning, and execution of established processes and systems.
- Lead AI enablement projects across the Engineering organization, advocating adoption & best practices for tools such as Cursor, Claude, CodeRabbit, Gemini, etc. which lead to a 10% increase in productivity and 60% reduction in code review time.
Lead Software Engineer
- Hands-on development of Thrillshare platform and APIs mainly in Ruby on Rails, supporting Vue.js & Mobile (iOS & Android) clients.
- Advocate best design, architecture, coding practices, peer reviewing & unit testing across the Engineering organization
- Developed greenfield Ruby on Rails outpost services following SOA (service-oriented architecture):
- Auth: With a constant inflow of 1,000's of new users, implemented an AuthN/Z identity provider based on OAuth2 & OpenID Connect standards to support SSO (Single Sign-on) and User Management across existing and newer Apptegy's products
- Alerts: Due to a spike in usage of our alerting services, from 10's to 1,000's of notifications per minute, we required to scale it up by implementing a Multi-channel (SMS/Voice/TTS/Push), multi-provider (Twilio, Sendgrid, Facebook, Twitter) & multi-language relay service for school district notifications
- Supporting Micro-services built with Ruby, Roda micro-framework & Sidekiq: Analytics, Data Management, Translations, Learning Management System.
- DevOps, CI/CD and release managment deploying in AWS: EC2, ELB, EKS, RDS, S3 clusters using Capistrano & Kubernetes
- Scrum master working with Product team following Agile methodologies.
- Interview backend & full-stack candidates while onboarding new hires.
Brokerlit — brokerlit.com
Real Estate SaaS providing an MLS, CMS & CRM platform for brokers to manage their properties and inbound leads generation.
Technical Co-Founder
- Hands-on development of the platform in Ruby on Rails & Next.js
- DevOps infrastructure based on Fly.io k8s service & Vercel serverless hosting
BaseQL — baseql.com
GraphQL access point for your Cloud data (Airtable & Google Sheets).
Founder
- Hands-on full-stack Javascript development with Node.js, Next.js & Tailwind CSS.
- DevOps infrastructure based on AWS EBS & MongoDB
HealthTree — healthtree.org
Healthcare platform for cancer patients, their families and caregivers, with the mission of accelerating the finding of a cure
CTO
- Put together development team and processes for backend APIs in Ruby on Rails & , data pipelines & frontend clients by hands-on programming, code reviewing & testing.
- Automated products lifecycle via DevOps & Continuous Integration/Delivery pipelines.
- Increased customer feedback awareness and success metrics by creating support & analytics infrastructure in: Metabase Sentry Intercom
- Created a product development pipeline from scratch to priotitize and measure performance using Agile Kanban methodology in Trello
- Decreased bugs and improved overall quality via technical leadership & mentoring to achieve continuous improvement as a team
- Defined a Technology Strategy and Software Architecture aligned with product vision
- Recruited and retained top talent in a competitive U.S. market
Ecaresoft — ecaresoft.com
EHR & HIS systems for hospitals and clinics in Latin America and Middle East.
CTO
- Technology strategy and software architecture
- Succesfully launched internationalization for new markets via APIs, Microservices and serverless Lambda functions using.
- Achieved high availability and resilience cloud architecture by relying on DevOps, elastic infrastructure, containerization, automated testing and CI/CD pipelines for continuous quality and delivery with.
- Product development and operations
- Improved roadmap priorization and improved performance measurement of dev teams by adopting SCRUM & Kanban Agile software development methodologies
- Increased customer feedback awareness and success metrics by creating support & analytics infrastructure in: Metabase Sentry Intercom
- Achieved continuous improvement via OKRs, Performance Reviews and One-on-ones
- Recruited and succesfully retained top talent that added value to the company
CTO — Nimbo — Nimbo / nimbo-x.com
- Established development processes for coding, reviewing & testing backend APIs and frontend clients
- Defined Software Architecture and launched fault-tolerant APIs and microservices in Ruby on Rails, PostgreSQL, Redis and Sidekiq for background processing
- Drugs interactions Java service based on Wolters Kluwer's Medi-Span®
- Machine Learning prediction & classification service based on Python & Tensorflow
- Full-text search service based on Apache Solr
- Implemented DevOps and continuous integration/delivery to production
- Reached balance between quality & speed by improving recruiting, management & coaching of development team
- Achieved Lean product development by relying on Kanban methodology
Tech Lead — Nebula — Nebula / usenebula.com
- Full-stack development using Elixir/Phoenix for Backend and Ember.js for Frontend
- Domain-driven Design architecture using Bounded Contexts
- DevOps infrastructure using Docker containers on AWS: Elastic Beanstalk`
Panax — panax.io
Low-code tool for building business applications.
Full Stack Developer
: Launched an MVP of No-Code tool for internal business applications by defining a Client-server architecture using: `Node.js / Express SQL Server Angular.jsOperIT — servicesinit.com
IT nearshoring consultancy services for U.S. companies
Software Consultant
: Define and execute ETL, Analytics and Business Intelligence processes and maintenance of existing softwareSAP — sap.com
World's largest company of ERP software
Software Engineering Intern
: Test-driven development for Supportability & SaaS enterprise product lines using JavaScript and JasmineCotizaHoy — cotizahoy.com
B2B startup for car manufacturing industry
Technical Co-Founder
: Launched SaaS/Marketplace developed in Ruby on Rails PostgreSQL HerokuNIC Mexico — nicmexico.mx
NIC organization for .mx top-level domains
Software Development Intern
: Developed internal and customer apps in PHP Java and PL/SQLEducation
🗓 Oct 2012 - Feb 2014
University of Applied Sciences Offenburg
🗓 Aug 2005 - Dec 2009
Monterrey Institute of Technology and Higher Education