# Ben Orozco - Resume

Staff Software Engineer · Full-Stack Product Builder · Python / JavaScript / PostgreSQL
Monterrey, MX 🇲🇽

## Contact
- Email: [benoror+cv@gmail.com](mailto:benoror+cv@gmail.com)
- Website: [benoror.com](https://www.benoror.com)
- GitHub: [github.com/benoror](https://github.com/benoror)
- LinkedIn: [linkedin.com/in/benoror](https://linkedin.com/in/benoror)
- Blog: [blog.benoror.com](https://blog.benoror.com)
- Resume URL: [resume.benoror.com/nextpatient-staff](https://resume.benoror.com/nextpatient-staff)

## About
Full-stack engineer and product builder with 15+ years shipping software in U.S. and LatAm startups, including four years in healthcare: EHR and practice-management systems used daily by physicians and clinic staff, and a patient-facing platform for cancer patients. I work end to end in [Python](https://resume.benoror.com/nextpatient-staff#backend-other), [JavaScript/TypeScript](https://resume.benoror.com/nextpatient-staff#typescript) and [PostgreSQL](https://resume.benoror.com/nextpatient-staff#databases), plus the infrastructure underneath, and I do my best work owning a meaningful slice of product from the first customer conversation through production and iteration. I have also led engineering teams as VP and CTO, up to 140+ engineers, which shaped how I scope work, sequence delivery and review code, but building is still the part I want to spend my days on. Comfortable in ambiguity, opinionated about UX details, and hands-on with AI-assisted engineering and agentic workflows in everyday delivery.

## Core Skills
- Backend: 100/100 (17y)
- Frontend: 90/100 (9y)
- Product: 100/100 (11y)
- AI: 85/100 (4y)
- DevOps: 80/100 (8y)
- Leadership: 100/100 (11y)

## Experience

### [Trivelta](https://trivelta.com/)
_2026 - Present - Boston, MA 🇺🇸_
B2B iGaming technology provider. Current hands-on role building operator-facing product across a legacy platform and a greenfield replacement — closest evidence of day-to-day Python, React and product ownership.

#### Lead Software Engineer (Platform Team Lead)
_Jan 2026 - Present (Monterrey, MX 🇲🇽)_
Hands-on technical lead for the player account management platform, building operator-facing admin tooling and analytics across a legacy system and its greenfield replacement.

Achievements:
- Architecting and writing the admin backend in [FastAPI](https://resume.benoror.com/nextpatient-staff#backend-other)/[Python](https://resume.benoror.com/nextpatient-staff#backend-other) with DDD bounded contexts and typed [Pydantic](https://resume.benoror.com/nextpatient-staff#backend-other) contracts, deployed on [AWS](https://resume.benoror.com/nextpatient-staff#aws) serverless ([Lambda](https://resume.benoror.com/nextpatient-staff#serverless-aws), [DynamoDB](https://resume.benoror.com/nextpatient-staff#serverless-aws), [Athena](https://resume.benoror.com/nextpatient-staff#backend-other), [OpenSearch](https://resume.benoror.com/nextpatient-staff#backend-other), [Cognito](https://resume.benoror.com/nextpatient-staff#serverless-aws), [EventBridge](https://resume.benoror.com/nextpatient-staff#aws)) with a [React](https://resume.benoror.com/nextpatient-staff#react) admin UI on top.
- Shipping the backoffice in vertical slices, including reporting with parallel cross-store analytics enrichment and tenant-aware currency translation, replacing Tableau views with in-product dashboards operators actually use.
- Working across a legacy platform and a new one at the same time, keeping the existing product healthy while the replacement is built and migrated behind feature flags.
- Raising delivery quality through design reviews, RFD/PRD planning, [code reviews](https://resume.benoror.com/nextpatient-staff#technical-leadership), [testing](https://resume.benoror.com/nextpatient-staff#ruby-on-rails), [CI/CD](https://resume.benoror.com/nextpatient-staff#devops-other) and trunk-based development.
- Standardizing practical [AI workflows](https://resume.benoror.com/nextpatient-staff#ai-workflows) for the team: agent rules and documentation, verification-first loops, and automation of repeatable engineering tasks.

Key skills: Technical Leadership, Architecture, Domain-Driven Design, Delivery management, Hiring manager, People management, Python, FastAPI, AWS Serverless, AI enablement

### [Apptegy](https://www.apptegy.com)
_2020 - Nov 2025 - Little Rock, AR 🇺🇸_
EdTech SaaS serving 6,000+ school districts and 10MM+ users. Evidence of scheduling, notification and integration-heavy product work at real scale, plus practical AI adoption across engineering.

#### VP of Engineering
_Apr 2021  - Present (Monterrey, MX 🇲🇽)_
Engineering leadership as the company scaled toward Series-C, staying close to architecture, delivery quality and hands-on AI enablement.

Achievements:
- Led AI enablement across engineering, driving practical adoption of [Cursor](https://resume.benoror.com/nextpatient-staff#ai-tools), [Claude](https://resume.benoror.com/nextpatient-staff#ai-tools), [CodeRabbit](https://resume.benoror.com/nextpatient-staff#ai-tools) and [Gemini](https://resume.benoror.com/nextpatient-staff#ai-tools), which improved productivity by 10% and cut code review time by 60%.
- Helped hire and lead an organization that grew to 140+ engineers across the U.S. and Mexico, running interview loops and coaching engineers and managers.
- Drove simplification and cost reduction of a gRPC microservices landscape and in-house frameworks around clearer domain boundaries.

Key skills: Leadership, Management, Hiring, Mentoring, Agile, Architecture

#### Lead Software Engineer
_Mar 2020 - Abr 2021 (Monterrey, MX 🇲🇽)_
Hands-on platform and product engineering during rapid growth from ~500 to 2,000+ school districts: service architecture, identity, notifications, integrations and delivery.

Achievements:
- Built a multi-channel reminder and alerting service (SMS, voice/TTS, push, email) across [Twilio](https://resume.benoror.com/nextpatient-staff#integrations), [Sendgrid](https://resume.benoror.com/nextpatient-staff#integrations) and social providers, scaling from tens to thousands of notifications per minute in multiple languages.
- Built platform services and APIs in [Ruby on Rails](https://resume.benoror.com/nextpatient-staff#ruby-on-rails) and [PostgreSQL](https://resume.benoror.com/nextpatient-staff#databases) supporting web and mobile clients, with [Sidekiq](https://resume.benoror.com/nextpatient-staff#ruby-on-rails) handling hundreds of thousands of background jobs a day.
- Built an identity provider on [OAuth2](https://resume.benoror.com/nextpatient-staff#apis) and [OpenID Connect](https://resume.benoror.com/nextpatient-staff#apis) for SSO and user management across a growing product suite with a constant inflow of thousands of new users.
- Shipped a forms and surveys builder, an ETL pipeline revamp, a translation service and a horizontally scalable real-time chat system.
- Owned deployment and reliability across [AWS](https://resume.benoror.com/nextpatient-staff#aws), [Kubernetes](https://resume.benoror.com/nextpatient-staff#kubernetes) and [CI/CD](https://resume.benoror.com/nextpatient-staff#devops-other), and pushed testing and code review discipline across the team.

Key skills: Technical Leadership, Agile, System Design, Architecture, Code Review, Unit Testing

### [HealthTree](https://www.healthtree.org)
_Jan 2019 - Mar 2020 - Salt Lake City, UT 🇺🇸_
Healthcare platform for cancer patients, their families and caregivers, with the mission of accelerating the finding of a cure. Patient-facing healthcare product built with a small team.

#### CTO
CTO of a small team, coding daily on web and mobile products that helped patients find their best treatment options.

Achievements:
- Hands-on across backend APIs in [Ruby on Rails](https://resume.benoror.com/nextpatient-staff#ruby-on-rails), [React.js](https://resume.benoror.com/nextpatient-staff#react) clients and data pipelines, including code review and testing.
- Built the feedback loop between product and patients using [Metabase](https://resume.benoror.com/nextpatient-staff#devops-other), [Sentry](https://resume.benoror.com/nextpatient-staff#devops-other) and [Intercom](https://resume.benoror.com/nextpatient-staff#product), so decisions came from real usage instead of guesswork.
- Automated the product lifecycle through DevOps and CI/CD pipelines, and set up a lean [Kanban](https://resume.benoror.com/nextpatient-staff#product) delivery process from scratch.
- Recruited and retained engineers in a competitive U.S. market while keeping a small team shipping.

### [Ecaresoft](https://www.ecaresoft.com)
_2016 - 2019 - Austin, TX 🇺🇸_
EHR and hospital information systems for clinics and hospitals in Latin America and the Middle East. Four years inside the software doctors and front-desk staff use all day.

#### CTO - [Nimbo](https://www.nimbo-x.com)
_Feb 2016 - Jan 2019 (Monterrey, MX 🇲🇽)_
Led product and engineering for Nimbo, a cloud EHR and practice-management app, from MVP to product-market fit with thousands of monthly active physicians and clinic staff.

Achievements:
- Owned the patient and practice workflows end to end — scheduling, clinical records, billing — and learned how much of a clinic's day is spent on busywork that software should absorb.
- Built fault-tolerant APIs and services in [Ruby](https://resume.benoror.com/nextpatient-staff#ruby-on-rails), [Java](https://resume.benoror.com/nextpatient-staff#backend-other), [PostgreSQL](https://resume.benoror.com/nextpatient-staff#databases), [Redis](https://resume.benoror.com/nextpatient-staff#databases) and [Sidekiq](https://resume.benoror.com/nextpatient-staff#ruby-on-rails), with an [Ember.js](https://resume.benoror.com/nextpatient-staff#frontend-other) frontend.
- Delivered specialized capabilities: a drug interactions service on Wolters Kluwer's Medi-Span®, full-text search on [Apache Solr](https://resume.benoror.com/nextpatient-staff#backend-other), and a prediction and classification service in [Python](https://resume.benoror.com/nextpatient-staff#backend-other) and [Tensorflow](https://resume.benoror.com/nextpatient-staff#ai-product-features).
- Stayed close to physicians and clinic staff, treating UX quality as a product requirement rather than a nice-to-have in a market where the incumbent software was dated.

#### CTO
_Jan 2018 - Jan 2019 (Monterrey, MX 🇲🇽)_
CTO for the wider product portfolio, leading technology strategy and delivery as the business entered Argentina and the Middle East.

Achievements:
- Launched internationalization for new markets through APIs, microservices and serverless functions.
- Improved availability and resilience with containerization, elastic infrastructure, automated testing and CI/CD.
- Worked directly with Product, Sales and Support to turn customer feedback into roadmap decisions, including joining customer conversations to hear problems first-hand.

#### Tech Lead - [Nebula](https://www.usenebula.com)
_Oct 2017 - Jul 2018 (Monterrey, MX 🇲🇽)_
Bootstraped a claims management system for the insurance industry in LatAm by working on technical development and defining a Domain-driven microservices architecture

Achievements:
- Full-stack development using [Elixir](https://resume.benoror.com/nextpatient-staff#backend-other)/[Phoenix](https://resume.benoror.com/nextpatient-staff#backend-other) for Backend and [Ember.js](https://resume.benoror.com/nextpatient-staff#frontend-other) for Frontend
- [Domain-driven Design](https://resume.benoror.com/nextpatient-staff#technical-leadership) architecture using Bounded Contexts
- DevOps infrastructure using [Docker](https://resume.benoror.com/nextpatient-staff#docker) containers on [AWS](https://resume.benoror.com/nextpatient-staff#aws): [Elastic Beanstalk](https://resume.benoror.com/nextpatient-staff#aws)

### [Brokerlit](https://www.brokerlit.com)
_2023 - Present - Monterrey, MX 🇲🇽_
Real estate SaaS providing an MLS, CMS and CRM platform for brokers. Side venture built and run with a very small team, shipping the whole stack myself.

#### Technical Co-Founder
Technical co-founder shipping the entire product across backend, frontend and infrastructure.

Achievements:
- Built the platform hands-on in [Ruby on Rails](https://resume.benoror.com/nextpatient-staff#ruby-on-rails), [TypeScript](https://resume.benoror.com/nextpatient-staff#typescript), [React.js](https://resume.benoror.com/nextpatient-staff#react) and [Next.js](https://resume.benoror.com/nextpatient-staff#next.js).
- Ran infrastructure on [Fly.io](https://resume.benoror.com/nextpatient-staff#devops-other) and [Vercel](https://resume.benoror.com/nextpatient-staff#next.js), keeping operations cheap and the iteration loop short.

### [BaseQL](https://www.baseql.com)
_2020 - 2024 - Miami, FL 🇺🇸_
GraphQL access point for cloud data (Airtable & Google Sheets), built as a bootstrapped side project. 🎯 **Acquired in 2024**

#### Founder
Founder who built, launched, supported and sold the product without outside funding.

Achievements:
- Full-stack [Node.js](https://resume.benoror.com/nextpatient-staff#javascript), [React.js](https://resume.benoror.com/nextpatient-staff#react) and [Next.js](https://resume.benoror.com/nextpatient-staff#next.js) development, from the API layer to the marketing site.
- Handled support and customer conversations directly, which is where most of the roadmap came from.
- Took it from side project to acquisition in 2024.

### [Panax](https://panax.io)
_2014 - 2016 - San Luis Potosi, MX 🇲🇽_
Low-code tool for building business applications.

- **Full Stack Developer**: Launched an MVP of No-Code tool for internal business applications by defining a Client-server architecture using: [Node.js](https://resume.benoror.com/nextpatient-staff#javascript) / [Express](https://resume.benoror.com/nextpatient-staff#javascript) [SQL Server](https://resume.benoror.com/nextpatient-staff#databases) [Angular.js](https://resume.benoror.com/nextpatient-staff#frontend-other)

### [OperIT](https://www.servicesinit.com)
_2014 - 2014 - San Luis Potosi, MX 🇲🇽_
IT nearshoring consultancy services for U.S. companies

- **Software Consultant**: Define and execute ETL, Analytics and Business Intelligence processes and maintenance of existing software

### [SAP](https://www.sap.com)
_2013 - 2014 - Walldorf, DE 🇩🇪_
World's largest company of ERP software

- **Software Engineering Intern**: Test-driven development for Supportability & SaaS enterprise product lines using [JavaScript](https://resume.benoror.com/nextpatient-staff#javascript) and [Jasmine](https://resume.benoror.com/nextpatient-staff#javascript)

### [CotizaHoy](https://www.cotizahoy.com)
_2010 - 2013 - San Luis Potosi, MX 🇲🇽_
B2B startup for car manufacturing industry

- **Technical Co-Founder**: Launched SaaS/Marketplace developed in [Ruby on Rails](https://resume.benoror.com/nextpatient-staff#ruby-on-rails) [PostgreSQL](https://resume.benoror.com/nextpatient-staff#databases) [Heroku](https://resume.benoror.com/nextpatient-staff#devops-other)

### [NIC Mexico](https://www.nicmexico.mx)
_2008 - 2009 - Monterrey, MX 🇲🇽_
NIC organization for .mx top-level domains

- **Software Development Intern**: Developed internal and customer apps in PHP Java and PL/SQL

## Skills
- **Backend** (17y) - Primary area of expertise: [Python](https://resume.benoror.com/nextpatient-staff#backend-other) services, [Ruby on Rails](https://resume.benoror.com/nextpatient-staff#ruby-on-rails) applications, REST and GraphQL APIs, background job processing, and [PostgreSQL](https://resume.benoror.com/nextpatient-staff#databases) schema design and query optimization at production scale.: Ruby on Rails: Rails 7, Sidekiq, TDD, RSpec, Capybara; Developing APIs: REST API, GraphQL; Serverless on AWS: Python on AWS Lambda, DynamoDB, Amplify, Cognito; Databases: PostgreSQL, MySQL, Redis, NoSQL; API integrations: REST, GraphQL; Other: Node.js, Python, Kafka, Rust, Elixir, Shell, Search engines - ElasticSearch, Solr, Git;
- **Frontend** (9y) - Full-stack range across [React](https://resume.benoror.com/nextpatient-staff#react), [Next.js](https://resume.benoror.com/nextpatient-staff#next.js), [TypeScript](https://resume.benoror.com/nextpatient-staff#typescript) and plain JavaScript, with enough design sense to care about how a screen feels to the person using it forty times a day.: React: React Testing Library, Playwright, Storybook, Redux, Tailwind CSS, React Query; Typescript; Javascript: Node.js, Jest; Next.js: NextAuth, Vercel; Other: Hotwire & Stimulus, React Native, TailwindCSS;
- **Product** (11y) - Product-minded engineering: talking to customers, scoping the smallest thing that solves the problem, and judging trade-offs by user and business outcomes rather than technical preference.: Roadmap planning; Resource allocation; Design reviews; UI/UX assessment; Problem solving with business focus; Project management;
- **AI** (4y) - Daily use of AI-assisted engineering and agentic workflows, plus shipped AI product features: chatbots, RAG, prompt and context tuning, and privacy guardrails.: AI tools: Cursor / CLI, Claude / Code CLI, OpenCode, OpenAI / API, Gemini, CodeRabbit; Multi-agent orchestration: AGENTS.md / CLAUDE.md / .cursor/rules, Git worktrees, MCP / ACP, Agent Skills, Parallel agents, QMD workflows; Workflows: Plan-first for complex tasks, Parallel exploration and execution, Verification-first loops (tests, checks, review), Learn from mistakes via docs/rules updates, Automating repeatable workflows (skills/commands); AI product features: Chatbots, RAGs (Pinecone, pgvector), Context tuning & prompt refinement, Security and privacy guardrails;
- **DevOps** (8y) - Comfortable owning what I ship: [Linux](https://resume.benoror.com/nextpatient-staff#devops-other), [Docker](https://resume.benoror.com/nextpatient-staff#docker), [AWS](https://resume.benoror.com/nextpatient-staff#aws), CI/CD, observability, and infrastructure that stays simple enough for a small team to run.: AWS: EKS, S3, EC2, RDS, Lambda, Cloudflare; Docker; Kubernetes: GitOPS - ArgoCD, Kustomize, Helm; Other: Greenfield infrastructure setup, Terraform, CI/CD, CDN, Observability, Distributed systems, Fly.io;
- **Leadership** (11y) - Leadership experience applied as a senior IC: technical direction, architecture and code reviews, mentoring, and helping teammates ship without adding process weight.: Technical Leadership: Project scope & sequencing, Delivery management, Ownership & Accountability, System Design Architecture, Code reviews, Mentoring & Coaching, Agile Methodologies, Roadmaps Planning; Strategic Planning: Tooling & AI enablement, Vendor & cost management, Buy vs Build decisions, Team composition & org design, Architecture & design reviews, RFC/RFD technical documentation, Product + Engineering leadership alignment, Resource allocation; People Management: Mentorship, Coaching, Performance reviews, Performance management, Conflict resolution; Recruitment: Talent sourcing, Hiring manager, Interviewing, Technical screening scripts/challenges, Interviewer coaching, Recruitment process;

## Education
- **MBA International Business Consulting** - [Hochschule Offenburg](https://www.hs-offenburg.de/)
  - Oct 2012 - Feb 2014
  - Offenburg, Germany
  - University of Applied Sciences Offenburg
- **BS Computer Science and Technology** - [ITESM Monterrey](https://tec.mx/en)
  - Aug 2005 - Dec 2009
  - Monterrey, Mexico
  - Monterrey Institute of Technology and Higher Education

## Languages
- 🇪🇸 Spanish: Native (100/100)
- 🇬🇧 English: Fluent (100/100)
- 🇩🇪 German: Basic (25/100)

Based on the print layout content from `apps/resume`, generated from `@workspace/data/resume`.