# Ben Orozco - Resume

Hands-on Engineering Leader · Software Developer · Product Builder
Monterrey, MX 🇲🇽

## Contact
- Email: [benoror+cv@gmail.com](mailto:benoror+cv@gmail.com)
- Website: [benoror.com](https://www.benoror.com)
- GitHub: [github.com/benoror](https://github.com/benoror)
- LinkedIn: [linkedin.com/in/benoror](https://linkedin.com/in/benoror)
- Blog: [blog.benoror.com](https://blog.benoror.com)
- Resume URL: [resume.benoror.com](https://resume.benoror.com)

## About
Hands-on VP Eng/CTO with strong software engineering roots and technical generalist mindset with a trajectory across U.S. & LatAm. Product-minded builder with startup DNA, shipping and scaling products and teams from 0 to 1 and 1 to 100, staying close to systems design, architecture, code, product, UI/UX design and delivery across backend, infrastructure, frontend, and AI. Experienced hiring manager and technical leader with high energy, ownership thriving in ambiguity, execution speed and strategic leadership enabling engineering orgs with practical AI tooling across agentic workflows.

## Core Skills
- Leadership: 100/100 (11y)
- Product: 100/100 (11y)
- Backend: 100/100 (17y)
- Frontend: 90/100 (9y)
- DevOps: 80/100 (8y)
- AI: 75/100 (4y)

## Experience

### [Trivelta](https://trivelta.com/)
_2026 - Present - Boston, MA 🇺🇸_
B2B iGaming technology provider.

#### Lead Software Engineer (Platform Team Lead)
_Jan 2026 - Present (Monterrey, MX 🇲🇽)_
Technical lead for the PAM (player account management) platform team at a B2B iGaming technology company—shipping operator-facing admin tooling and analytics across legacy and greenfield platforms while raising engineering quality across a distributed team.

Achievements:
- Architecting and hands-on building both the existing and new greenfield PAM admin backend in [FastAPI](https://resume.benoror.com#backend-other)/[Python](https://resume.benoror.com#backend-other) with DDD ([Domain-driven design](https://resume.benoror.com#technical-leadership)) bounded contexts and typed [Pydantic](https://resume.benoror.com#backend-other) contracts, deployed on [AWS](https://resume.benoror.com#aws) serverless ([Lambda](https://resume.benoror.com#serverless-aws), [DynamoDB](https://resume.benoror.com#serverless-aws), [Athena](https://resume.benoror.com#backend-other), [OpenSearch](https://resume.benoror.com#backend-other), [Cognito](https://resume.benoror.com#serverless-aws), [Amplify](https://resume.benoror.com#serverless-aws), [EventBridge](https://resume.benoror.com#aws)) and paired with a [React](https://resume.benoror.com#react) admin UI.
- Delivered the admin backoffice across vertical slices: reporting with parallel cross-store analytics enrichment and tenant-aware currency translation, replacing legacy Tableau views with in-product, operator-facing dashboards on the data lake.
- Improved engineering quality and delivery speed by pushing architecture/design reviews, RFD/PRD planning, [code reviews](https://resume.benoror.com#technical-leadership), [unit testing](https://resume.benoror.com#ruby-on-rails), [CI/CD](https://resume.benoror.com#devops-other), feature-flagged rollouts, and trunk-based development practices.
- Partnered closely with product and engineering leadership to scope and sequence roadmap initiatives, balancing business impact, technical constraints, and execution risk.
- Led AI enablement across the team by standardizing practical workflows for [AI tools](https://resume.benoror.com#ai-tools), agent rules and documentation, and repeatable engineering automation patterns.
- Helped build and organize the Monterrey engineering team through international hiring, technical interviewing, coaching, and performance management.

Key skills: Technical Leadership, Architecture, Domain-Driven Design, Delivery management, Hiring manager, People management, Python, FastAPI, AWS Serverless, AI enablement

### [Apptegy](https://www.apptegy.com)
_2020 - Nov 2025 - Little Rock, AR 🇺🇸_
Industry-leading EdTech SaaS company with 6,000+ school districts in the US & Canada and 10MM+ of active users.

#### VP of Engineering
_Apr 2021  - Present (Monterrey, MX 🇲🇽)_
Shipped & scaled a suite of industry-leading products with quality and cadence in a high-growth Series-B EdTech startup.

Achievements:
- Help hiring, forming & leading a team of 140+ Engineers on both sides of the border by building a high-performance yet thoughtful engineering culture. Enabler for growth & learning, facilitating continuous improvement and seek of excellence.
- Participated in organizational restructuring when transitioning to a mature scale-up company towards Series-C 100MM+ ARR, focusing on strategy, planning, and execution of established processes, implementing org restructuring, planning frameworks, and delivery systems for sustained high-growth.
- Lead AI enablement projects across the Engineering organization, advocating adoption & best practices for tools such as [Cursor](https://resume.benoror.com#ai-tools), [Claude](https://resume.benoror.com#ai-tools), [CodeRabbit](https://resume.benoror.com#ai-tools), [Gemini](https://resume.benoror.com#ai-tools), etc. which lead to a 10% increase in productivity and 60% reduction in code review time.
- Led architecting & shipping of multiple high-impact services & products with consistent cadence & quality, ensuring uptime and scalability for millions of end-users.
- Advocated a significant cost-reduction, simplification & refactoring of gRPC-based microservices architecture & in-house frameworks following Domain-Driven Design (DDD) principles.

Key skills: Leadership, Management, Hiring, Mentoring, Agile, Architecture

#### Lead Software Engineer
_Mar 2020 - Abr 2021 (Monterrey, MX 🇲🇽)_
As part of the nascent engineering organization, I helped planting the seeds & building the foundations, architected, hands-on coded, delivered, refactored & scaled during an early stage of the company and through the scale from ~500 to 2,000+ school districts. Lead the platform & infrastructure teams working on new and existing products, building internal & user-facing components on top of a service oriented architecture during rapid scale-up.

Achievements:
- Hands-on development of Thrillshare platform and APIs mainly in [Ruby on Rails](https://resume.benoror.com#ruby-on-rails), supporting Vue.js & Mobile (iOS & Android) clients.
- Advocate best design, architecture, coding practices, peer reviewing & unit testing across the Engineering organization
- Developed greenfield Ruby on Rails outpost services following SOA (service-oriented architecture):
  - Auth: With a constant inflow of 1,000's of new users, implemented an AuthN/Z identity provider based on [OAuth2](https://resume.benoror.com#apis) & [OpenID Connect](https://resume.benoror.com#apis) standards to support SSO (Single Sign-on) and User Management across existing and newer Apptegy's products
  - Alerts: Due to a spike in usage of our alerting services, from 10's to 1,000's of notifications per minute, we required to scale it up by implementing a Multi-channel (SMS/Voice/TTS/Push), multi-provider (Twilio, Sendgrid, Facebook, Twitter) & multi-language relay service for school district notifications
  - Among other projects I lead: Forms & surveys builder, ETL pipeline revamp, Translation service, Emails newsletters & marketing campaigns, Learning-management-system & Real-time horizontally-scalable Chat messaging system
- Supporting Micro-services built with [Ruby](https://resume.benoror.com#ruby-on-rails), [Roda](https://resume.benoror.com#ruby-on-rails) micro-framework & [Sidekiq](https://resume.benoror.com#ruby-on-rails): Analytics, Data Management, Translations, Learning Management System.
- DevOps, CI/CD and release managment deploying in [AWS](https://resume.benoror.com#aws): [EC2](https://resume.benoror.com#aws), [ELB](https://resume.benoror.com#aws), [EKS](https://resume.benoror.com#aws), [RDS](https://resume.benoror.com#aws), [S3](https://resume.benoror.com#aws) clusters using [Capistrano](https://resume.benoror.com#devops-other) & [Kubernetes](https://resume.benoror.com#kubernetes)
- Scrum master working with Product team following Agile methodologies.
- Interview backend & full-stack candidates while onboarding new hires.

Key skills: Technical Leadership, Agile, System Design, Architecture, Code Review, Unit Testing

### [Brokerlit](https://www.brokerlit.com)
_2023 - Present - Monterrey, MX 🇲🇽_
Real Estate SaaS providing an MLS, CMS & CRM platform for brokers to manage their properties and inbound leads generation.

#### Technical Co-Founder
Developed real estate SaaS platform with the help of a freelance contractor.

Achievements:
- Hands-on development of the platform in [Ruby on Rails](https://resume.benoror.com#ruby-on-rails) & [Typescript](https://resume.benoror.com#typescript)/[React.js](https://resume.benoror.com#react)/[Next.js](https://resume.benoror.com#next.js)
- DevOps infrastructure based on [Fly.io](https://resume.benoror.com#devops-other) k8s service & [Vercel](https://resume.benoror.com#next.js) serverless hosting

### [BaseQL](https://www.baseql.com)
_2020 - 2024 - Miami, FL 🇺🇸_
GraphQL access point for your Cloud data (Airtable & Google Sheets). 🎯 **Acquired in 2024**

#### Founder
Built as a side-project during COVID and exited through a successful acquisition.

Achievements:
- Hands-on full-stack Javascript development with [Node.js](https://resume.benoror.com#javascript), [React.js](https://resume.benoror.com#react)/[Next.js](https://resume.benoror.com#next.js) & [Tailwind CSS](https://resume.benoror.com#react).
- DevOps infrastructure based on [AWS EBS](https://resume.benoror.com#aws) & [MongoDB](https://resume.benoror.com#databases)

### [HealthTree](https://www.healthtree.org)
_Jan 2019 - Mar 2020 - Salt Lake City, UT 🇺🇸_
Healthcare platform for cancer patients, their families and caregivers, with the mission of accelerating the finding of a cure

#### CTO
Developed web & mobile platforms for cancer patients to find their best treatment options.

Achievements:
- Put together development team and processes for backend APIs in [Ruby on Rails](https://resume.benoror.com#ruby-on-rails), frontend clients in [React.js](https://resume.benoror.com#react) & data pipelines by hands-on programming, code reviewing & testing.
- Automated products lifecycle via DevOps & Continuous Integration/Delivery pipelines.
- Increased customer feedback awareness and success metrics by creating support & analytics infrastructure in: [Metabase](https://resume.benoror.com#devops-other) [Sentry](https://resume.benoror.com#devops-other) [Intercom](https://resume.benoror.com#product)
- Created a product development pipeline from scratch to priotitize and measure performance using Agile [Kanban](https://resume.benoror.com#product) methodology in [Trello](https://resume.benoror.com#product)
- Decreased bugs and improved overall quality via technical leadership & mentoring to achieve continuous improvement as a team
- Defined a Technology Strategy and Software Architecture aligned with product vision
- Recruited and retained top talent in a competitive U.S. market

### [Ecaresoft](https://www.ecaresoft.com)
_2016 - 2019 - Austin, TX 🇺🇸_
EHR & HIS systems for hospitals and clinics in Latin America and Middle East.

#### CTO
_Jan 2018 - Jan 2019 (Monterrey, MX 🇲🇽)_
Lead technology strategy, software development and operations to get to new SaaS markets in Argentina and Middle-East. Merged all product teams under a single organization culture. Worked closely with Product, Sales & Support organizations.

Achievements:
- Technology strategy and software architecture
  - Succesfully launched internationalization for new markets via APIs, Microservices and serverless Lambda functions using.
  - Achieved high availability and resilience cloud architecture by relying on DevOps, elastic infrastructure, containerization, automated testing and CI/CD pipelines for continuous quality and delivery with.
- Product development and operations
  - Improved roadmap priorization and improved performance measurement of dev teams by adopting [SCRUM](https://resume.benoror.com#technical-leadership) & [Kanban](https://resume.benoror.com#product) Agile software development methodologies
  - Increased customer feedback awareness and success metrics by creating support & analytics infrastructure in: [Metabase](https://resume.benoror.com#devops-other) [Sentry](https://resume.benoror.com#devops-other) [Intercom](https://resume.benoror.com#product)
  - Achieved continuous improvement via OKRs, Performance Reviews and One-on-ones
  - Recruited and succesfully retained top talent that added value to the company

#### CTO - [Nimbo](https://www.nimbo-x.com)
_Feb 2016 - Jan 2019 (Monterrey, MX 🇲🇽)_
Scaled EHR practice management app from MVP to product/market fit, thousands of MAUs and increasing ARR by providing the best user experience for LatAm physicians market.

Achievements:
- Established development processes for coding, reviewing & testing [Ruby on Rails](https://resume.benoror.com#ruby-on-rails) backend APIs and [Ember.js](https://resume.benoror.com#frontend-other) frontend clients
- Defined Software Architecture and launched fault-tolerant APIs and microservices in [Ruby](https://resume.benoror.com#ruby-on-rails), [Java](https://resume.benoror.com#backend-other), [PostgreSQL](https://resume.benoror.com#databases), [Redis](https://resume.benoror.com#databases) and [Sidekiq](https://resume.benoror.com#ruby-on-rails) for background processing
  - Drugs interactions service based on Wolters Kluwer's Medi-Span®
  - Machine Learning prediction & classification service based on [Python](https://resume.benoror.com#backend-other) & [Tensorflow](https://resume.benoror.com#ai-product-features)
  - Full-text search service based on [Apache Solr](https://resume.benoror.com#backend-other)
- Implemented DevOps and continuous integration/delivery to production
- Reached balance between quality & speed by improving recruiting, management & coaching of development team
- Achieved Lean product development by relying on [Kanban](https://resume.benoror.com#product) methodology

#### Tech Lead - [Nebula](https://www.usenebula.com)
_Oct 2017 - Jul 2018 (Monterrey, MX 🇲🇽)_
Bootstraped a claims management system for the insurance industry in LatAm by working on technical development and defining a Domain-driven microservices architecture

Achievements:
- Full-stack development using [Elixir](https://resume.benoror.com#backend-other)/[Phoenix](https://resume.benoror.com#backend-other) for Backend and [Ember.js](https://resume.benoror.com#frontend-other) for Frontend
- [Domain-driven Design](https://resume.benoror.com#technical-leadership) architecture using Bounded Contexts
- DevOps infrastructure using [Docker](https://resume.benoror.com#docker) containers on [AWS](https://resume.benoror.com#aws): [Elastic Beanstalk](https://resume.benoror.com#aws)

### [Panax](https://panax.io)
_2014 - 2016 - San Luis Potosi, MX 🇲🇽_
Low-code tool for building business applications.

- **Full Stack Developer**: Launched an MVP of No-Code tool for internal business applications by defining a Client-server architecture using: [Node.js](https://resume.benoror.com#javascript) / [Express](https://resume.benoror.com#javascript) [SQL Server](https://resume.benoror.com#databases) [Angular.js](https://resume.benoror.com#frontend-other)

### [OperIT](https://www.servicesinit.com)
_2014 - 2014 - San Luis Potosi, MX 🇲🇽_
IT nearshoring consultancy services for U.S. companies

- **Software Consultant**: Define and execute ETL, Analytics and Business Intelligence processes and maintenance of existing software

### [SAP](https://www.sap.com)
_2013 - 2014 - Walldorf, DE 🇩🇪_
World's largest company of ERP software

- **Software Engineering Intern**: Test-driven development for Supportability & SaaS enterprise product lines using [JavaScript](https://resume.benoror.com#javascript) and [Jasmine](https://resume.benoror.com#javascript)

### [CotizaHoy](https://www.cotizahoy.com)
_2010 - 2013 - San Luis Potosi, MX 🇲🇽_
B2B startup for car manufacturing industry

- **Technical Co-Founder**: Launched SaaS/Marketplace developed in [Ruby on Rails](https://resume.benoror.com#ruby-on-rails) [PostgreSQL](https://resume.benoror.com#databases) [Heroku](https://resume.benoror.com#devops-other)

### [NIC Mexico](https://www.nicmexico.mx)
_2008 - 2009 - Monterrey, MX 🇲🇽_
NIC organization for .mx top-level domains

- **Software Development Intern**: Developed internal and customer apps in PHP Java and PL/SQL

## Skills
- **Leadership** (11y) - Hands-on technical leader and generalist: building teams, shipping products, and scaling delivery. Comfortable wearing multiple hats — from strategy & hiring to architecture & building: Technical Leadership: Project scope & sequencing, Delivery management, Ownership & Accountability, System Design Architecture, Code reviews, Mentoring & Coaching, Agile Methodologies, Roadmaps Planning; Strategic Planning: Tooling & AI enablement, Vendor & cost management, Buy vs Build decisions, Team composition & org design, Architecture & design reviews, RFC/RFD technical documentation, Product + Engineering leadership alignment, Resource allocation; People Management: Mentorship, Coaching, Performance reviews, Performance management, Conflict resolution; Recruitment: Talent sourcing, Hiring manager, Interviewing, Technical screening scripts/challenges, Interviewer coaching, Recruitment process;
- **Product** (11y) - Product-minded engineering leadership: balancing UX, technical constraints, and business outcomes.: Roadmap planning; Resource allocation; Design reviews; UI/UX assessment; Problem solving with business focus; Project management;
- **Backend** (17y) - Backend development is my primary area of expertise, and I have created multiple applications, APIs, and integrations.: Ruby on Rails: Rails 7, Sidekiq, TDD, RSpec, Capybara; Developing APIs: REST API, GraphQL; Serverless on AWS: Python on AWS Lambda, DynamoDB, Amplify, Cognito; Databases: PostgreSQL, MySQL, Redis, NoSQL; API integrations: REST, GraphQL; Other: Node.js, Python, Kafka, Rust, Elixir, Shell, Search engines - ElasticSearch, Solr, Git;
- **Frontend** (9y) - I have been working with React since 2018. Created multiple applications and websites.: React: React Testing Library, Playwright, Storybook, Redux, Tailwind CSS, React Query; Typescript; Javascript: Node.js, Jest; Next.js: NextAuth, Vercel; Other: Hotwire & Stimulus, React Native, TailwindCSS;
- **DevOps** (8y) - Building and evolving infrastructure from scratch: CI/CD, cloud environments, reliability, and developer workflows.: AWS: EKS, S3, EC2, RDS, Lambda, Cloudflare; Docker; Kubernetes: GitOPS - ArgoCD, Kustomize, Helm; Other: Greenfield infrastructure setup, Terraform, CI/CD, CDN, Observability, Distributed systems, Fly.io;
- **AI** (4y) - Hands-on with AI-assisted engineering and AI product delivery: agent workflows, team adoption, and production-oriented experimentation.: AI tools: Cursor / CLI, Claude / Code CLI, OpenCode, OpenAI / API, Gemini, CodeRabbit; Multi-agent orchestration: AGENTS.md / CLAUDE.md / .cursor/rules, Git worktrees, MCP / ACP, Agent Skills, Parallel agents, QMD workflows; Workflows: Plan-first for complex tasks, Parallel exploration and execution, Verification-first loops (tests, checks, review), Learn from mistakes via docs/rules updates, Automating repeatable workflows (skills/commands); AI product features: Chatbots, RAGs (Pinecone, pgvector), Context tuning & prompt refinement, Security and privacy guardrails;

## Education
- **MBA International Business Consulting** - [Hochschule Offenburg](https://www.hs-offenburg.de/)
  - Oct 2012 - Feb 2014
  - Offenburg, Germany
  - University of Applied Sciences Offenburg
- **BS Computer Science and Technology** - [ITESM Monterrey](https://tec.mx/en)
  - Aug 2005 - Dec 2009
  - Monterrey, Mexico
  - Monterrey Institute of Technology and Higher Education

## Languages
- 🇪🇸 Spanish: Native (100/100)
- 🇬🇧 English: Fluent (100/100)
- 🇩🇪 German: Basic (25/100)

Based on the print layout content from `apps/resume`, generated from `@workspace/data/resume`.