# Ben Orozco - Resume

Senior Full-Stack Engineer · Hands-on Tech Lead · Ruby on Rails / React / TypeScript
Monterrey, MX 🇲🇽

## Contact
- Email: [benoror+cv@gmail.com](mailto:benoror+cv@gmail.com)
- Website: [benoror.com](https://www.benoror.com)
- GitHub: [github.com/benoror](https://github.com/benoror)
- LinkedIn: [linkedin.com/in/benoror](https://linkedin.com/in/benoror)
- Blog: [blog.benoror.com](https://blog.benoror.com)
- Resume URL: [resume.benoror.com/saleshood-tech-lead](https://resume.benoror.com/saleshood-tech-lead)

## About
Hands-on senior engineer and tech lead with 15+ years building and operating web applications across U.S. and LatAm startups. Strongest on the backend — [Ruby on Rails](https://resume.benoror.com/saleshood-tech-lead#ruby-on-rails), [PostgreSQL](https://resume.benoror.com/saleshood-tech-lead#databases), APIs, [Sidekiq](https://resume.benoror.com/saleshood-tech-lead#ruby-on-rails) background processing, and production reliability — with enough [React](https://resume.benoror.com/saleshood-tech-lead#react)/[TypeScript](https://resume.benoror.com/saleshood-tech-lead#typescript) range to ship full-stack product features end to end. I have led teams and complex workstreams from design through production while staying close to architecture, code reviews, and mentoring. Relevant depth in search and retrieval ([Solr](https://resume.benoror.com/saleshood-tech-lead#backend-other), [OpenSearch](https://resume.benoror.com/saleshood-tech-lead#backend-other)), content and translation pipelines, integrations, and practical [AI-assisted product](https://resume.benoror.com/saleshood-tech-lead#ai) and engineering workflows. Looking for a role where technical leadership still means writing code and raising the bar for a team.

## Core Skills
- Backend: 100/100 (17y)
- Frontend: 90/100 (9y)
- Leadership: 100/100 (11y)
- AI: 85/100 (4y)
- DevOps: 80/100 (8y)
- Product: 100/100 (11y)

## Experience

### [Trivelta](https://trivelta.com/)
_2026 - Present - Boston, MA 🇺🇸_
B2B iGaming technology provider. Current hands-on tech lead role: architecture, delivery, mentoring, and day-to-day coding across legacy and greenfield platforms — including search-backed analytics on OpenSearch.

#### Lead Software Engineer (Platform Team Lead)
_Jan 2026 - Present (Monterrey, MX 🇲🇽)_
Hands-on platform team lead for player account management: setting technical direction, sequencing delivery, mentoring engineers, and writing the code for operator-facing admin tooling and analytics.

Achievements:
- Architecting and building the admin backend in [FastAPI](https://resume.benoror.com/saleshood-tech-lead#backend-other)/[Python](https://resume.benoror.com/saleshood-tech-lead#backend-other) with DDD bounded contexts and typed [Pydantic](https://resume.benoror.com/saleshood-tech-lead#backend-other) contracts, deployed on [AWS](https://resume.benoror.com/saleshood-tech-lead#aws) serverless ([Lambda](https://resume.benoror.com/saleshood-tech-lead#serverless-aws), [DynamoDB](https://resume.benoror.com/saleshood-tech-lead#serverless-aws), [Athena](https://resume.benoror.com/saleshood-tech-lead#backend-other), [OpenSearch](https://resume.benoror.com/saleshood-tech-lead#backend-other), [Cognito](https://resume.benoror.com/saleshood-tech-lead#serverless-aws), [EventBridge](https://resume.benoror.com/saleshood-tech-lead#aws)) with a [React](https://resume.benoror.com/saleshood-tech-lead#react) admin UI.
- Shipping the backoffice in vertical slices, including reporting with parallel cross-store analytics enrichment and tenant-aware currency translation, replacing Tableau views with in-product dashboards operators use daily.
- Owning delivery across a legacy platform and its greenfield replacement at the same time — keeping production healthy while migrating behind feature flags.
- Raising engineering quality through design reviews, RFD/PRD planning, [code reviews](https://resume.benoror.com/saleshood-tech-lead#technical-leadership), [testing](https://resume.benoror.com/saleshood-tech-lead#ruby-on-rails), [CI/CD](https://resume.benoror.com/saleshood-tech-lead#devops-other), and trunk-based development.
- Partnering with product and engineering leadership to translate goals into milestones, ownership, and tradeoffs, and standardizing practical [AI workflows](https://resume.benoror.com/saleshood-tech-lead#ai-workflows) across the team.

Key skills: Technical Leadership, Architecture, Domain-Driven Design, Delivery management, Hiring manager, People management, Python, FastAPI, AWS Serverless, AI enablement

### [Apptegy](https://www.apptegy.com)
_2020 - Nov 2025 - Little Rock, AR 🇺🇸_
EdTech SaaS serving 6,000+ school districts and 10MM+ users. Strongest Rails/full-stack evidence at scale: APIs, Sidekiq background jobs, content/translation services, integrations, and hands-on technical leadership during rapid growth.

#### VP of Engineering
_Apr 2021  - Present (Monterrey, MX 🇲🇽)_
Engineering leadership that stayed close to architecture, delivery quality, and practical AI enablement as the org matured — useful context for mentoring and technical judgment, not a pivot into pure people management.

Achievements:
- Led AI enablement across engineering, driving practical adoption of [Cursor](https://resume.benoror.com/saleshood-tech-lead#ai-tools), [Claude](https://resume.benoror.com/saleshood-tech-lead#ai-tools), [CodeRabbit](https://resume.benoror.com/saleshood-tech-lead#ai-tools), and [Gemini](https://resume.benoror.com/saleshood-tech-lead#ai-tools), improving productivity by 10% and cutting code review time by 60%.
- Sponsored architecture simplification and cost reduction across a gRPC microservices landscape, pushing clearer domain boundaries and delivery ergonomics.
- Coached engineers and managers, ran interview loops, and helped the organization grow while keeping quality and cadence on products used by millions of end users.

Key skills: Leadership, Management, Hiring, Mentoring, Agile, Architecture

#### Lead Software Engineer
_Mar 2020 - Abr 2021 (Monterrey, MX 🇲🇽)_
Hands-on lead for platform and product engineering while the company scaled from ~500 to 2,000+ school districts: architecture, implementation, mentoring, and delivery of backend-heavy services.

Achievements:
- Built platform services and APIs in [Ruby on Rails](https://resume.benoror.com/saleshood-tech-lead#ruby-on-rails) and [PostgreSQL](https://resume.benoror.com/saleshood-tech-lead#databases) for web and mobile clients, with [Sidekiq](https://resume.benoror.com/saleshood-tech-lead#ruby-on-rails) handling hundreds of thousands of background jobs a day.
- Led greenfield outpost services: an [OAuth2](https://resume.benoror.com/saleshood-tech-lead#apis)/[OpenID Connect](https://resume.benoror.com/saleshood-tech-lead#apis) identity provider for SSO across the product suite; a multi-channel notification relay (SMS, voice/TTS, push, email) that scaled from tens to thousands of messages per minute; plus forms/surveys, ETL, translation, LMS, and real-time chat.
- Owned reliability and release practices across [AWS](https://resume.benoror.com/saleshood-tech-lead#aws), [Kubernetes](https://resume.benoror.com/saleshood-tech-lead#kubernetes), and [CI/CD](https://resume.benoror.com/saleshood-tech-lead#devops-other), and raised the bar through architecture reviews, peer review, and unit testing.
- Worked as scrum master with Product, interviewed full-stack candidates, and onboarded engineers while staying in the codebase.

Key skills: Technical Leadership, Agile, System Design, Architecture, Code Review, Unit Testing

### [Ecaresoft](https://www.ecaresoft.com)
_2016 - 2019 - Austin, TX 🇺🇸_
EHR and hospital systems for clinics and hospitals in Latin America and the Middle East. Direct evidence of Rails backends, Sidekiq, full-text search on Solr, ML/Python services, Elixir, and content-adjacent product work.

#### CTO - [Nimbo](https://www.nimbo-x.com)
_Feb 2016 - Jan 2019 (Monterrey, MX 🇲🇽)_
Led product and engineering for Nimbo, a cloud EHR and practice-management app, from MVP to product-market fit — coding daily on backend systems that clinicians used every day.

Achievements:
- Built fault-tolerant APIs and services in [Ruby](https://resume.benoror.com/saleshood-tech-lead#ruby-on-rails), [Java](https://resume.benoror.com/saleshood-tech-lead#backend-other), [PostgreSQL](https://resume.benoror.com/saleshood-tech-lead#databases), [Redis](https://resume.benoror.com/saleshood-tech-lead#databases), and [Sidekiq](https://resume.benoror.com/saleshood-tech-lead#ruby-on-rails), with an [Ember.js](https://resume.benoror.com/saleshood-tech-lead#frontend-other) frontend.
- Delivered specialized backends: full-text search on [Apache Solr](https://resume.benoror.com/saleshood-tech-lead#backend-other), a drug-interactions service on Wolters Kluwer Medi-Span®, and a prediction/classification service in [Python](https://resume.benoror.com/saleshood-tech-lead#backend-other) and [Tensorflow](https://resume.benoror.com/saleshood-tech-lead#ai-product-features).
- Established coding, review, and testing practices, and balanced quality with speed while recruiting and coaching the team.

#### Tech Lead - [Nebula](https://www.usenebula.com)
_Oct 2017 - Jul 2018 (Monterrey, MX 🇲🇽)_
Tech lead bootstrapping a claims-management system: hands-on full-stack delivery and a domain-driven microservices architecture.

Achievements:
- Built the product in [Elixir](https://resume.benoror.com/saleshood-tech-lead#backend-other)/[Phoenix](https://resume.benoror.com/saleshood-tech-lead#backend-other) on the backend and [Ember.js](https://resume.benoror.com/saleshood-tech-lead#frontend-other) on the frontend, with [Docker](https://resume.benoror.com/saleshood-tech-lead#docker) on [AWS Elastic Beanstalk](https://resume.benoror.com/saleshood-tech-lead#aws).
- Applied [Domain-Driven Design](https://resume.benoror.com/saleshood-tech-lead#technical-leadership) with bounded contexts to keep a complex domain shippable.

#### CTO
_Jan 2018 - Jan 2019 (Monterrey, MX 🇲🇽)_
Technology strategy and delivery as the business entered Argentina and the Middle East, partnering closely with Product, Sales, and Support.

Achievements:
- Launched internationalization for new markets through APIs, microservices, and serverless functions.
- Improved availability and resilience with containerization, elastic infrastructure, automated testing, and CI/CD.

### [HealthTree](https://www.healthtree.org)
_Jan 2019 - Mar 2020 - Salt Lake City, UT 🇺🇸_
Healthcare platform for cancer patients and caregivers. Small-team CTO role with daily Rails and React coding, observability, and lean delivery.

#### CTO
CTO of a small team, coding daily on web and mobile products while setting architecture, quality bar, and delivery process.

Achievements:
- Hands-on across backend APIs in [Ruby on Rails](https://resume.benoror.com/saleshood-tech-lead#ruby-on-rails), [React.js](https://resume.benoror.com/saleshood-tech-lead#react) clients, and data pipelines, including code review and testing.
- Built the feedback loop between product and patients using [Metabase](https://resume.benoror.com/saleshood-tech-lead#devops-other), [Sentry](https://resume.benoror.com/saleshood-tech-lead#devops-other), and [Intercom](https://resume.benoror.com/saleshood-tech-lead#product).
- Automated the product lifecycle through DevOps and CI/CD, and stood up a lean [Kanban](https://resume.benoror.com/saleshood-tech-lead#product) delivery process from scratch.

### [Brokerlit](https://www.brokerlit.com)
_2023 - Present - Monterrey, MX 🇲🇽_
Real estate SaaS (MLS, CMS, CRM). Side venture shipping the whole Rails + React/TypeScript stack with a very small team.

#### Technical Co-Founder
Technical co-founder shipping the product across backend, frontend, and infrastructure.

Achievements:
- Built the platform hands-on in [Ruby on Rails](https://resume.benoror.com/saleshood-tech-lead#ruby-on-rails), [TypeScript](https://resume.benoror.com/saleshood-tech-lead#typescript), [React.js](https://resume.benoror.com/saleshood-tech-lead#react), and [Next.js](https://resume.benoror.com/saleshood-tech-lead#next.js).
- Ran infrastructure on [Fly.io](https://resume.benoror.com/saleshood-tech-lead#devops-other) and [Vercel](https://resume.benoror.com/saleshood-tech-lead#next.js), keeping operations cheap and the iteration loop short.

### [BaseQL](https://www.baseql.com)
_2020 - 2024 - Miami, FL 🇺🇸_
GraphQL access point for cloud data (Airtable & Google Sheets), built as a bootstrapped side project. 🎯 **Acquired in 2024**

#### Founder
Founder who built, launched, supported, and sold the product without outside funding.

Achievements:
- Full-stack [Node.js](https://resume.benoror.com/saleshood-tech-lead#javascript), [React.js](https://resume.benoror.com/saleshood-tech-lead#react), and [Next.js](https://resume.benoror.com/saleshood-tech-lead#next.js) development, from the API layer to the marketing site.
- Took it from side project to acquisition in 2024.

### [Panax](https://panax.io)
_2014 - 2016 - San Luis Potosi, MX 🇲🇽_
Low-code tool for building business applications.

- **Full Stack Developer**: Launched an MVP of No-Code tool for internal business applications by defining a Client-server architecture using: [Node.js](https://resume.benoror.com/saleshood-tech-lead#javascript) / [Express](https://resume.benoror.com/saleshood-tech-lead#javascript) [SQL Server](https://resume.benoror.com/saleshood-tech-lead#databases) [Angular.js](https://resume.benoror.com/saleshood-tech-lead#frontend-other)

### [OperIT](https://www.servicesinit.com)
_2014 - 2014 - San Luis Potosi, MX 🇲🇽_
IT nearshoring consultancy services for U.S. companies

- **Software Consultant**: Define and execute ETL, Analytics and Business Intelligence processes and maintenance of existing software

### [SAP](https://www.sap.com)
_2013 - 2014 - Walldorf, DE 🇩🇪_
World's largest company of ERP software

- **Software Engineering Intern**: Test-driven development for Supportability & SaaS enterprise product lines using [JavaScript](https://resume.benoror.com/saleshood-tech-lead#javascript) and [Jasmine](https://resume.benoror.com/saleshood-tech-lead#javascript)

### [CotizaHoy](https://www.cotizahoy.com)
_2010 - 2013 - San Luis Potosi, MX 🇲🇽_
B2B startup for car manufacturing industry

- **Technical Co-Founder**: Launched SaaS/Marketplace developed in [Ruby on Rails](https://resume.benoror.com/saleshood-tech-lead#ruby-on-rails) [PostgreSQL](https://resume.benoror.com/saleshood-tech-lead#databases) [Heroku](https://resume.benoror.com/saleshood-tech-lead#devops-other)

### [NIC Mexico](https://www.nicmexico.mx)
_2008 - 2009 - Monterrey, MX 🇲🇽_
NIC organization for .mx top-level domains

- **Software Development Intern**: Developed internal and customer apps in PHP Java and PL/SQL

## Skills
- **Backend** (17y) - Primary depth: [Ruby on Rails](https://resume.benoror.com/saleshood-tech-lead#ruby-on-rails) applications, [PostgreSQL](https://resume.benoror.com/saleshood-tech-lead#databases) schema design and query optimization, REST/GraphQL APIs, [Sidekiq](https://resume.benoror.com/saleshood-tech-lead#ruby-on-rails) background processing, search ([Solr](https://resume.benoror.com/saleshood-tech-lead#backend-other), [OpenSearch](https://resume.benoror.com/saleshood-tech-lead#backend-other)), and comparable server-side work in [Python](https://resume.benoror.com/saleshood-tech-lead#backend-other) and [Elixir](https://resume.benoror.com/saleshood-tech-lead#backend-other).: Ruby on Rails: Rails 7, Sidekiq, TDD, RSpec, Capybara; Developing APIs: REST API, GraphQL; Serverless on AWS: Python on AWS Lambda, DynamoDB, Amplify, Cognito; Databases: PostgreSQL, MySQL, Redis, NoSQL; API integrations: REST, GraphQL; Other: Node.js, Python, Kafka, Rust, Elixir, Shell, Search engines - ElasticSearch, Solr, Git;
- **Frontend** (9y) - Modern frontend range across [React](https://resume.benoror.com/saleshood-tech-lead#react), [TypeScript](https://resume.benoror.com/saleshood-tech-lead#typescript), and [Next.js](https://resume.benoror.com/saleshood-tech-lead#next.js) — enough to ship full-stack product features and review UI work with judgment.: React: React Testing Library, Playwright, Storybook, Redux, Tailwind CSS, React Query; Typescript; Javascript: Node.js, Jest; Next.js: NextAuth, Vercel; Other: Hotwire & Stimulus, React Native, TailwindCSS;
- **Leadership** (11y) - Hands-on technical leadership: planning and estimation, architecture ownership, design and code reviews, mentoring, and helping other engineers succeed — without needing a pure people-management seat.: Technical Leadership: Project scope & sequencing, Delivery management, Ownership & Accountability, System Design Architecture, Code reviews, Mentoring & Coaching, Agile Methodologies, Roadmaps Planning; Strategic Planning: Tooling & AI enablement, Vendor & cost management, Buy vs Build decisions, Team composition & org design, Architecture & design reviews, RFC/RFD technical documentation, Product + Engineering leadership alignment, Resource allocation; People Management: Mentorship, Coaching, Performance reviews, Performance management, Conflict resolution; Recruitment: Talent sourcing, Hiring manager, Interviewing, Technical screening scripts/challenges, Interviewer coaching, Recruitment process;
- **AI** (4y) - Production-minded AI work: team enablement for [AI tools](https://resume.benoror.com/saleshood-tech-lead#ai-tools), agentic [workflows](https://resume.benoror.com/saleshood-tech-lead#ai-workflows), and shipped AI product features including chatbots, RAG, and evaluation-oriented iteration.: AI tools: Cursor / CLI, Claude / Code CLI, OpenCode, OpenAI / API, Gemini, CodeRabbit; Multi-agent orchestration: AGENTS.md / CLAUDE.md / .cursor/rules, Git worktrees, MCP / ACP, Agent Skills, Parallel agents, QMD workflows; Workflows: Plan-first for complex tasks, Parallel exploration and execution, Verification-first loops (tests, checks, review), Learn from mistakes via docs/rules updates, Automating repeatable workflows (skills/commands); AI product features: Chatbots, RAGs (Pinecone, pgvector), Context tuning & prompt refinement, Security and privacy guardrails;
- **DevOps** (8y) - Operating what I ship: [AWS](https://resume.benoror.com/saleshood-tech-lead#aws), [Docker](https://resume.benoror.com/saleshood-tech-lead#docker), [Kubernetes](https://resume.benoror.com/saleshood-tech-lead#kubernetes), CI/CD, observability, and production troubleshooting for distributed systems.: AWS: EKS, S3, EC2, RDS, Lambda, Cloudflare; Docker; Kubernetes: GitOPS - ArgoCD, Kustomize, Helm; Other: Greenfield infrastructure setup, Terraform, CI/CD, CDN, Observability, Distributed systems, Fly.io;
- **Product** (11y) - Translating product goals into technical plans, milestones, and ownership; partnering with Product, QA, and DevOps on tradeoffs and delivery risk.: Roadmap planning; Resource allocation; Design reviews; UI/UX assessment; Problem solving with business focus; Project management;

## Education
- **MBA International Business Consulting** - [Hochschule Offenburg](https://www.hs-offenburg.de/)
  - Oct 2012 - Feb 2014
  - Offenburg, Germany
  - University of Applied Sciences Offenburg
- **BS Computer Science and Technology** - [ITESM Monterrey](https://tec.mx/en)
  - Aug 2005 - Dec 2009
  - Monterrey, Mexico
  - Monterrey Institute of Technology and Higher Education

## Languages
- 🇪🇸 Spanish: Native (100/100)
- 🇬🇧 English: Fluent (100/100)
- 🇩🇪 German: Basic (25/100)

Based on the print layout content from `apps/resume`, generated from `@workspace/data/resume`.