Ben Orozco
Engineering manager and hands-on technical leader who measures teams by customer and business outcomes, not just features shipped. Led product and platform engineering in high-growth B2B SaaS—most recently helping scale Apptegy toward Series-C and 100MM+ ARR while hiring, coaching, and developing engineers across the U.S. and Mexico. Strong foundation in [Ruby on Rails](#ruby-on-rails) and [React](#react), comfortable partnering with Product, Design, and Analytics, and practiced at turning usage data, customer feedback, and feature-flagged delivery into clearer roadmap priorities. I care about engineering excellence and learning speed at the same time: quality systems, trustworthy instrumentation, and teams that can iterate without leaving a mess behind.
Experience
Apptegy — apptegy.com
High-growth EdTech SaaS serving 6,000+ school districts and 10MM+ users. Closest evidence of people leadership, Rails/React product delivery, analytics-minded platform work, and cross-functional partnership in a scaled B2B environment.
VP of Engineering
- Helped hire, form, and lead an engineering organization of 140+ engineers across the U.S. and Mexico, with emphasis on coaching, performance conversations, manager development, and a culture of ownership.
- Partnered with product and engineering leadership on roadmap sequencing, org design, and delivery systems as the company matured toward Series-C and 100MM+ ARR complexity.
- Raised the bar for engineering excellence while protecting velocity: architecture simplification, clearer domain boundaries, and operating rhythms that helped teams ship reliably at scale.
- Led practical AI enablement across engineering—Cursor, Claude, CodeRabbit, Gemini—improving productivity by 10% and cutting code review time by 60%.
Lead Software Engineer
- Built and scaled product-facing services in Ruby on Rails supporting web and mobile clients, including analytics, data management, forms/surveys, email newsletters and marketing campaigns, and real-time messaging.
- Shipped a multi-channel alerting service (SMS, voice/TTS, push, email) that scaled from tens to thousands of notifications per minute—work that sat directly on adoption and engagement workflows for school districts.
- Implemented an AuthN/Z identity provider on OAuth2 and OpenID Connect to support SSO and user management across a growing product suite with a constant inflow of thousands of new users.
- Partnered closely with Product as scrum master and technical lead, sequencing work, reviewing code, and coaching engineers on quality, testing, and delivery discipline.
VP of Engineering
- Help hiring, forming & leading a team of 140+ Engineers on both sides of the border by building a high-performance yet thoughtful engineering culture. Enabler for growth & learning, facilitating continuous improvement and seek of excellence.
- Participated in organizational restructuring when transitioning to a mature scale-up company towards Series-C 100MM+ ARR, focusing on strategy, planning, and execution of established processes, implementing org restructuring, planning frameworks, and delivery systems for sustained high-growth.
- Lead AI enablement projects across the Engineering organization, advocating adoption & best practices for tools such as Cursor, Claude, CodeRabbit, Gemini, etc. which lead to a 10% increase in productivity and 60% reduction in code review time.
- Led architecting & shipping of multiple high-impact services & products with consistent cadence & quality, ensuring uptime and scalability for millions of end-users.
- Advocated a significant cost-reduction, simplification & refactoring of gRPC-based microservices architecture & in-house frameworks following Domain-Driven Design (DDD) principles.
Trivelta — trivelta.com/
B2B technology provider. Current hands-on technical lead role with people management, analytics delivery, and feature-flagged product work—useful signal that I still operate close to code, data, and team health.
Lead Software Engineer (Platform Team Lead)
- Delivered in-product reporting and dashboards that replaced legacy Tableau views, with cross-store analytics enrichment so operators could act on usage and business data inside the product.
- Improved delivery speed and quality through design reviews, RFD/PRD planning, code reviews, testing, CI/CD, feature-flagged rollouts, and trunk-based development.
- Partnered with product and engineering leadership to scope and sequence roadmap work by business impact, technical risk, and execution constraints.
- Helped build the Monterrey engineering team through international hiring, technical interviewing, coaching, and performance management.
HealthTree — healthtree.org
Patient-facing healthcare platform. CTO role combining team building with product analytics and feedback loops tied to real usage.
CTO
- Increased customer feedback awareness and success-metric visibility by standing up analytics and support infrastructure with Metabase, Sentry, and Intercom.
- Built backend APIs in Ruby on Rails, React.js clients, and data pipelines while establishing review, testing, and CI/CD practices.
- Created a lean product development pipeline from scratch using Kanban, prioritizing work against customer outcomes rather than activity.
- Recruited and retained engineers in a competitive U.S. market while coaching for continuous improvement.
Ecaresoft — ecaresoft.com
Healthcare SaaS across Latin America and the Middle East. Strong evidence of taking a product from MVP to product-market fit, growing usage, and aligning engineering with product and GTM partners.
CTO — Nimbo — Nimbo / nimbo-x.com
- Scaled the product toward thousands of MAUs and growing ARR by balancing UX quality, delivery speed, and technical foundations in a competitive market.
- Established Rails/API and frontend delivery practices, then expanded into supporting services for search, clinical workflows, and ML-assisted prediction.
- Improved team effectiveness through recruiting, coaching, and lean Kanban product development.
CTO
- Improved roadmap prioritization and team performance measurement by adopting SCRUM and Kanban, then reinforcing outcomes through OKRs, reviews, and one-on-ones.
- Stood up analytics and customer-feedback infrastructure (Metabase, Sentry, Intercom) so product decisions stayed connected to real usage.
- Worked directly with Product, Sales, and Support to turn customer input into sequenced engineering work.
Tech Lead — Nebula — Nebula / usenebula.com
- Full-stack development using Elixir/Phoenix for Backend and Ember.js for Frontend
- Domain-driven Design architecture using Bounded Contexts
- DevOps infrastructure using Docker containers on AWS: Elastic Beanstalk
BaseQL — baseql.com
Bootstrapped SaaS product turned cloud data sources into a GraphQL access layer. Founder-level ownership of activation, iteration, and customer conversations through acquisition.
Founder
Brokerlit — brokerlit.com
Real Estate SaaS providing an MLS, CMS & CRM platform for brokers to manage their properties and inbound leads generation.
Technical Co-Founder
Panax — panax.io
Low-code tool for building business applications.
Full Stack Developer
: Launched an MVP of No-Code tool for internal business applications by defining a Client-server architecture using: Node.js / Express SQL Server Angular.jsOperIT — servicesinit.com
IT nearshoring consultancy services for U.S. companies
Software Consultant
: Define and execute ETL, Analytics and Business Intelligence processes and maintenance of existing softwareSAP — sap.com
World's largest company of ERP software
Software Engineering Intern
: Test-driven development for Supportability & SaaS enterprise product lines using JavaScript and JasmineCotizaHoy — cotizahoy.com
B2B startup for car manufacturing industry
Technical Co-Founder
: Launched SaaS/Marketplace developed in Ruby on Rails PostgreSQL HerokuNIC Mexico — nicmexico.mx
NIC organization for .mx top-level domains
Software Development Intern
: Developed internal and customer apps in PHP Java and PL/SQLSkills
Leadership (11y) — Engineering management centered on hiring, coaching, performance, and team health. Experienced developing engineers and managers while keeping delivery accountable to customer and business outcomes.: Technical Leadership: Project scope & sequencing, Delivery management, Ownership & Accountability, System Design Architecture, Code reviews, Mentoring & Coaching, Agile Methodologies, Roadmaps Planning; Strategic Planning: Tooling & AI enablement, Vendor & cost management, Buy vs Build decisions, Team composition & org design, Architecture & design reviews, RFC/RFD technical documentation, Product + Engineering leadership alignment, Resource allocation; People Management: Mentorship, Coaching, Performance reviews, Performance management, Conflict resolution; Recruitment: Talent sourcing, Hiring manager, Interviewing, Technical screening scripts/challenges, Interviewer coaching, Recruitment process;
Product (11y) — Product-minded engineering leadership: roadmap trade-offs with Product and Design, usage-informed prioritization, and judging work by activation, adoption, and customer value rather than output alone.: Roadmap planning; Resource allocation; Design reviews; UI/UX assessment; Problem solving with business focus; Project management;
Backend (17y) — Deep [Ruby on Rails](#ruby-on-rails) and API background across B2B SaaS products, plus analytics-oriented services, background jobs, and the instrumentation needed to trust product decisions.: Ruby on Rails: Rails 7, Sidekiq, TDD, RSpec, Capybara; Developing APIs: REST API, GraphQL; Serverless on AWS: Python on AWS Lambda, DynamoDB, Amplify, Cognito; Databases: PostgreSQL, MySQL, Redis, NoSQL; API integrations: REST, GraphQL; Other: Node.js, Python, Kafka, Rust, Elixir, Shell, Search engines - ElasticSearch, Solr, Git;
Frontend (9y) — Product-surface experience in [React](#react), [TypeScript](#typescript), and related stacks—useful when growth work lives in onboarding, admin, and in-product conversion flows.: React: React Testing Library, Playwright, Storybook, Redux, Tailwind CSS, React Query; Typescript; Javascript: Node.js, Jest; Next.js: NextAuth, Vercel; Other: Hotwire & Stimulus, React Native, TailwindCSS;
DevOps (8y) — Delivery systems that support safe iteration: CI/CD, feature-flagged rollouts, observability, and cloud infrastructure that lets teams move quickly without losing reliability.: AWS: EKS, S3, EC2, RDS, Lambda, Cloudflare; Docker; Kubernetes: GitOPS - ArgoCD, Kustomize, Helm; Other: Greenfield infrastructure setup, Terraform, CI/CD, CDN, Observability, Distributed systems, Fly.io;
AI (4y) — Practical AI enablement for engineering teams—tooling adoption, workflow standards, and measurable improvements to productivity and review quality.: AI tools: Cursor / CLI, Claude / Code CLI, OpenCode, OpenAI / API, Gemini, CodeRabbit; Multi-agent orchestration: AGENTS.md / CLAUDE.md / .cursor/rules, Git worktrees, MCP / ACP, Agent Skills, Parallel agents, QMD workflows; Workflows: Plan-first for complex tasks, Parallel exploration and execution, Verification-first loops (tests, checks, review), Learn from mistakes via docs/rules updates, Automating repeatable workflows (skills/commands); AI product features: Chatbots, RAGs (Pinecone, pgvector), Context tuning & prompt refinement, Security and privacy guardrails;
Education
Hochschule Offenburg
🗓 Oct 2012 - Feb 2014
University of Applied Sciences Offenburg
ITESM Monterrey
🗓 Aug 2005 - Dec 2009
Monterrey Institute of Technology and Higher Education