Ben Orozco
Hands-on technical generalist with a background spanning engineering leadership, platform architecture, product thinking, and full-stack delivery across SaaS environments. Built platform engineering, systems and leverage that make other teams more effective. Across product and platform roles, I have built APIs, integrations, auth systems, internal platforms, CI/CD workflows, and AI-enabled engineering practices while staying close to usability, adoption, and business impact. I am especially energized by ambiguous, cross-functional problems where the right outcome is not a single feature, but a leverage layer that connects knowledge, workflows, and tools into something other people can extend and rely on.
Experience
Apptegy — apptegy.com
High-growth SaaS platform serving 6,000+ school districts and 10MM+ users across the U.S. and Canada. Strong fit for leverage-style work across internal platforms, identity, integrations, delivery systems, and AI enablement at scale.
VP of Engineering
- Led AI enablement efforts across engineering, driving practical adoption of tools such as Cursor, Claude, CodeRabbit, and Gemini, which improved productivity by 10% and reduced code review time by 60%.
- Sponsored and shipped high-impact platform and product work with strong reliability and scalability expectations for millions of end users.
- Advocated architecture simplification and cost reduction by evolving a gRPC-based microservices landscape and internal frameworks around clearer domain boundaries and better delivery ergonomics.
Lead Software Engineer
- Led platform and infrastructure engineering across internal and customer-facing products, combining architecture leadership with direct implementation.
- Built an AuthN/Z identity provider based on OAuth2 and OpenID Connect to support SSO and user management across existing and newer products.
- Built and scaled core services including alerts, translation, ETL/data pipelines, forms, learning management, and real-time messaging capabilities.
- Owned delivery across AWS, Kubernetes, CI/CD, and release management for a service-oriented platform operating at meaningful scale.
Brokerlit — brokerlit.com
Real estate SaaS spanning MLS, CMS, and CRM workflows. Useful evidence of fast-moving, full-stack product work with direct ownership over internal and external tools.
Technical Co-Founder
- Built the platform hands-on in Ruby on Rails, TypeScript, React.js, and Next.js.
- Owned infrastructure and developer workflow decisions using Fly.io and Vercel, keeping the product simple to ship and iterate.
BaseQL — baseql.com
Founder-led SaaS product turning cloud data sources into a GraphQL access layer; highly relevant to context layers, structured access to data, and enabling users with better interfaces over distributed systems.
Founder
- Built a product centered on structured access to cloud data, solving the problem of turning messy underlying systems into a cleaner developer and user interface.
- Shipped hands-on across Node.js, React.js, Next.js, APIs, and infrastructure, balancing product usability with technical depth.
- Took the company from side project to successful acquisition, demonstrating ownership, speed, and practical product sense.
Ecaresoft — ecaresoft.com
Healthcare SaaS and hospital systems business across Latin America and the Middle East. Strong evidence of APIs, microservices, internal process design, product collaboration, and operating in ambiguity.
CTO
- Owned architecture and delivery decisions for APIs, microservices, and serverless capabilities supporting international expansion.
- Improved availability and resilience through stronger cloud architecture, CI/CD, automated testing, containerization, and DevOps practices.
- Worked closely with Product, Sales, and Support leadership to align priorities, execution, and operational feedback loops.
CTO — Nimbo — Nimbo / nimbo-x.com
- Defined system architecture and launched reliable APIs, microservices, and supporting infrastructure across Ruby, Java, PostgreSQL, Redis, and Sidekiq.
- Delivered specialized capabilities including a machine learning prediction and classification service in Python and Tensorflow.
- Improved team effectiveness through better recruiting, coaching, and lean product delivery practices.
Tech Lead — Nebula — Nebula / usenebula.com
- Full-stack development using Elixir/Phoenix for Backend and Ember.js for Frontend
- Domain-driven Design architecture using Bounded Contexts
- DevOps infrastructure using Docker containers on AWS: Elastic Beanstalk
Trivelta — trivelta.com/
B2B iGaming technology provider.
Lead Software Engineer (Platform Team Lead)
- Architecting and hands-on building both the existing and new greenfield PAM admin backend in FastAPI/Python with DDD (Domain-driven design) bounded contexts and typed Pydantic contracts, deployed on AWS serverless (Lambda, DynamoDB, Athena, OpenSearch, Cognito, Amplify, EventBridge) and paired with a React admin UI.
- Delivered the admin backoffice across vertical slices: reporting with parallel cross-store analytics enrichment and tenant-aware currency translation, replacing legacy Tableau views with in-product, operator-facing dashboards on the data lake.
- Improved engineering quality and delivery speed by pushing architecture/design reviews, RFD/PRD planning, code reviews, unit testing, CI/CD, feature-flagged rollouts, and trunk-based development practices.
- Partnered closely with product and engineering leadership to scope and sequence roadmap initiatives, balancing business impact, technical constraints, and execution risk.
- Led AI enablement across the team by standardizing practical workflows for AI tools, agent rules and documentation, and repeatable engineering automation patterns.
- Helped build and organize the Monterrey engineering team through international hiring, technical interviewing, coaching, and performance management.
HealthTree — healthtree.org
Healthcare platform for cancer patients, their families and caregivers, with the mission of accelerating the finding of a cure
CTO
Panax — panax.io
Low-code tool for building business applications.
Full Stack Developer
: Launched an MVP of No-Code tool for internal business applications by defining a Client-server architecture using: Node.js / Express SQL Server Angular.jsOperIT — servicesinit.com
IT nearshoring consultancy services for U.S. companies
Software Consultant
: Define and execute ETL, Analytics and Business Intelligence processes and maintenance of existing softwareSAP — sap.com
World's largest company of ERP software
Software Engineering Intern
: Test-driven development for Supportability & SaaS enterprise product lines using JavaScript and JasmineCotizaHoy — cotizahoy.com
B2B startup for car manufacturing industry
Technical Co-Founder
: Launched SaaS/Marketplace developed in Ruby on Rails PostgreSQL HerokuNIC Mexico — nicmexico.mx
NIC organization for .mx top-level domains
Software Development Intern
: Developed internal and customer apps in PHP Java and PL/SQLSkills
Backend (17y) — Strong backend and integration foundation across APIs, auth, structured data access, service architecture, and systems that connect other systems together reliably.: Ruby on Rails: Rails 7, Sidekiq, TDD, RSpec, Capybara; Developing APIs: REST API, GraphQL; Serverless on AWS: Python on AWS Lambda, DynamoDB, Amplify, Cognito; Databases: PostgreSQL, MySQL, Redis, NoSQL; API integrations: REST, GraphQL; Other: Node.js, Python, Kafka, Rust, Elixir, Shell, Search engines - ElasticSearch, Solr, Git;
AI (4y) — AI leverage work spanning AI-assisted engineering, internal enablement, agent workflows, context-layer thinking, and production-oriented adoption of AI tools.: AI tools: Cursor / CLI, Claude / Code CLI, OpenCode, OpenAI / API, Gemini, CodeRabbit; Multi-agent orchestration: AGENTS.md / CLAUDE.md / .cursor/rules, Git worktrees, MCP / ACP, Agent Skills, Parallel agents, QMD workflows; Workflows: Plan-first for complex tasks, Parallel exploration and execution, Verification-first loops (tests, checks, review), Learn from mistakes via docs/rules updates, Automating repeatable workflows (skills/commands); AI product features: Chatbots, RAGs (Pinecone, pgvector), Context tuning & prompt refinement, Security and privacy guardrails;
DevOps (8y) — Infrastructure and delivery experience across CI/CD, cloud architecture, Kubernetes, observability, and developer workflow reliability.: AWS: EKS, S3, EC2, RDS, Lambda, Cloudflare; Docker; Kubernetes: GitOPS - ArgoCD, Kustomize, Helm; Other: Greenfield infrastructure setup, Terraform, CI/CD, CDN, Observability, Distributed systems, Fly.io;
Frontend (9y) — Full-stack capability across React, Next.js, TypeScript, and UX-sensitive delivery for internal tools and product surfaces that need real adoption.: React: React Testing Library, Playwright, Storybook, Redux, Tailwind CSS, React Query; Typescript; Javascript: Node.js, Jest; Next.js: NextAuth, Vercel; Other: Hotwire & Stimulus, React Native, TailwindCSS;
Leadership (11y) — Technical leadership focused on architecture, standards, cross-functional execution, and helping teams move faster through better systems rather than heavier process.: Technical Leadership: Project scope & sequencing, Delivery management, Ownership & Accountability, System Design Architecture, Code reviews, Mentoring & Coaching, Agile Methodologies, Roadmaps Planning; Strategic Planning: Tooling & AI enablement, Vendor & cost management, Buy vs Build decisions, Team composition & org design, Architecture & design reviews, RFC/RFD technical documentation, Product + Engineering leadership alignment, Resource allocation; People Management: Mentorship, Coaching, Performance reviews, Performance management, Conflict resolution; Recruitment: Talent sourcing, Hiring manager, Interviewing, Technical screening scripts/challenges, Interviewer coaching, Recruitment process;
Product (11y) — Product-minded approach to internal tooling: talk to users, reduce friction, care about adoption, and build leverage that improves how people actually work.: Roadmap planning; Resource allocation; Design reviews; UI/UX assessment; Problem solving with business focus; Project management;
Education
Hochschule Offenburg
🗓 Oct 2012 - Feb 2014
University of Applied Sciences Offenburg
ITESM Monterrey
🗓 Aug 2005 - Dec 2009
Monterrey Institute of Technology and Higher Education