Ben Orozco
Hands-on technical generalist with a background spanning engineering leadership, platform architecture, product thinking, and full-stack delivery across SaaS environments. Built platform engineering, systems and leverage that make other teams more effective. Across product and platform roles, I have built APIs, integrations, auth systems, internal platforms, CI/CD workflows, and AI-enabled engineering practices while staying close to usability, adoption, and business impact. I am especially energized by ambiguous, cross-functional problems where the right outcome is not a single feature, but a leverage layer that connects knowledge, workflows, and tools into something other people can extend and rely on.
Experience
Apptegy — apptegy.com
High-growth SaaS platform serving 6,000+ school districts and 10MM+ users across the U.S. and Canada. Strong fit for leverage-style work across internal platforms, identity, integrations, delivery systems, and AI enablement at scale.
VP of Engineering
- Led AI enablement efforts across engineering, driving practical adoption of tools such as Cursor, Claude, CodeRabbit, and Gemini, which improved productivity by 10% and reduced code review time by 60%.
- Sponsored and shipped high-impact platform and product work with strong reliability and scalability expectations for millions of end users.
- Advocated architecture simplification and cost reduction by evolving a gRPC-based microservices landscape and internal frameworks around clearer domain boundaries and better delivery ergonomics.
Lead Software Engineer
- Led platform and infrastructure engineering across internal and customer-facing products, combining architecture leadership with direct implementation.
- Built an AuthN/Z identity provider based on OAuth2 and OpenID Connect to support SSO and user management across existing and newer products.
- Built and scaled core services including alerts, translation, ETL/data pipelines, forms, learning management, and real-time messaging capabilities.
- Owned delivery across AWS, Kubernetes, CI/CD, and release management for a service-oriented platform operating at meaningful scale.
Brokerlit — brokerlit.com
Real estate SaaS spanning MLS, CMS, and CRM workflows. Useful evidence of fast-moving, full-stack product work with direct ownership over internal and external tools.
Technical Co-Founder
- Built the platform hands-on in Ruby on Rails, TypeScript, React.js, and Next.js.
- Owned infrastructure and developer workflow decisions using Fly.io and Vercel, keeping the product simple to ship and iterate.
BaseQL — baseql.com
Founder-led SaaS product turning cloud data sources into a GraphQL access layer; highly relevant to context layers, structured access to data, and enabling users with better interfaces over distributed systems.
Founder
- Built a product centered on structured access to cloud data, solving the problem of turning messy underlying systems into a cleaner developer and user interface.
- Shipped hands-on across Node.js, React.js, Next.js, APIs, and infrastructure, balancing product usability with technical depth.
- Took the company from side project to successful acquisition, demonstrating ownership, speed, and practical product sense.
Ecaresoft — ecaresoft.com
Healthcare SaaS and hospital systems business across Latin America and the Middle East. Strong evidence of APIs, microservices, internal process design, product collaboration, and operating in ambiguity.
CTO
- Owned architecture and delivery decisions for APIs, microservices, and serverless capabilities supporting international expansion.
- Improved availability and resilience through stronger cloud architecture, CI/CD, automated testing, containerization, and DevOps practices.
- Worked closely with Product, Sales, and Support leadership to align priorities, execution, and operational feedback loops.
CTO — Nimbo — Nimbo / nimbo-x.com
- Defined system architecture and launched reliable APIs, microservices, and supporting infrastructure across Ruby, Java, PostgreSQL, Redis, and Sidekiq.
- Delivered specialized capabilities including a machine learning prediction and classification service in Python and Tensorflow.
- Improved team effectiveness through better recruiting, coaching, and lean product delivery practices.
Tech Lead — Nebula — Nebula / usenebula.com
- Built the product with Elixir/Phoenix and Ember.js.
- Established bounded contexts using Domain-Driven Design.
- Deployed containerized workloads on AWS Elastic Beanstalk.
Trivelta — trivelta.com/
B2B iGaming technology provider.
Engineering Manager, Backoffice
- Lead a 10-person Backoffice engineering group, with five direct reports (two Tech Leads and three Engineers) and five additional Engineers managed through the team leads.
- Own cross-team priorities, roadmap execution, delivery, and technical alignment across PAM, TCM, and Data Engineering.
- Remain hands-on as fractional PAM Tech Lead and developer for high-leverage work involving ClickHouse, a secure MCP connector, and migration to Amazon EKS.
- Shape the product and technical direction for a greenfield, AI-enabled support product tailored to iGaming operators; development has not yet started.
Lead Software Engineer (Platform Team Lead)
- Architected and built PAM admin capabilities in Python/FastAPI, using typed contracts and domain boundaries across legacy and greenfield systems on AWS.
- Delivered operator-facing reporting with cross-store analytics enrichment and tenant-aware currency translation, replacing legacy Tableau views with in-product dashboards.
- Raised engineering quality through architecture and design reviews, RFD/PRD planning, code review, testing, CI/CD, feature-flagged releases, and trunk-based development.
- Partnered with Product and Engineering leadership to scope and sequence roadmap initiatives against business value, technical constraints, and delivery risk.
- Established practical AI-assisted engineering workflows, including tool guidance, agent rules, documentation, and repeatable automation.
- Helped build the Monterrey engineering team through international hiring, technical interviews, coaching, and performance management.
HealthTree — healthtree.org
Healthcare platform helping cancer patients, families, and caregivers identify treatment options and accelerate research.
CTO
Panax — panax.io
Low-code tool for building business applications.
Full Stack Developer
: Launched an MVP for a no-code internal-applications platform using Node.js, Express, SQL Server, and AngularJS.OperIT — servicesinit.com
IT nearshoring consultancy services for U.S. companies
Software Consultant
: Designed ETL, analytics, and business-intelligence workflows and maintained existing software.SAP — sap.com
World's largest company of ERP software
Software Engineering Intern
: Practiced test-driven development for enterprise SaaS product lines using JavaScript and Jasmine.CotizaHoy — cotizahoy.com
B2B startup for car manufacturing industry
Technical Co-Founder
: Launched a B2B SaaS marketplace built with Ruby on Rails, PostgreSQL, and Heroku.NIC Mexico — nicmexico.mx
NIC organization for .mx top-level domains
Software Development Intern
: Developed internal and customer applications using PHP, Java, and PL/SQL.Skills
Backend (17y) — Strong backend and integration foundation across APIs, auth, structured data access, service architecture, and systems that connect other systems together reliably.: Ruby on Rails: Rails 7, Sidekiq, TDD, RSpec, Capybara; Developing APIs: REST API, GraphQL; Serverless on AWS: Python on AWS Lambda, DynamoDB, Amplify, Cognito; Databases: PostgreSQL, MySQL, Redis, NoSQL; API integrations: REST, GraphQL; Other: Node.js, Python, Kafka, Rust, Elixir, Shell, Search engines: Elasticsearch, Solr, Git;
AI (4y) — AI leverage work spanning AI-assisted engineering, internal enablement, agent workflows, context-layer thinking, and production-oriented adoption of AI tools.: AI tools: Cursor / CLI, Claude / Code CLI, OpenCode, OpenAI / API, Gemini, CodeRabbit; Multi-agent orchestration: AGENTS.md / CLAUDE.md / .cursor/rules, Git worktrees, MCP / ACP, Agent Skills, Parallel agents, QMD workflows; Workflows: Plan-first for complex tasks, Parallel exploration and execution, Verification-first loops (tests, checks, review), Learn from mistakes via docs/rules updates, Automating repeatable workflows (skills/commands); AI product features: Chatbots, RAGs (Pinecone, pgvector), Context tuning and prompt refinement, Security and privacy guardrails;
DevOps (8y) — Infrastructure and delivery experience across CI/CD, cloud architecture, Kubernetes, observability, and developer workflow reliability.: AWS: EKS, S3, EC2, RDS, Lambda; Docker; Kubernetes: GitOPS - ArgoCD, Kustomize, Helm; Other: Greenfield infrastructure setup, Terraform, CI/CD, CDN, Observability, Distributed systems, Cloudflare, Fly.io;
Frontend (9y) — Full-stack capability across React, Next.js, TypeScript, and UX-sensitive delivery for internal tools and product surfaces that need real adoption.: React: React Testing Library, Playwright, Storybook, Redux, Tailwind CSS, React Query; TypeScript; JavaScript: Node.js, Jest; Next.js: NextAuth, Vercel; Other: Hotwire and Stimulus, React Native, TailwindCSS;
Leadership (11y) — Technical leadership focused on architecture, standards, cross-functional execution, and helping teams move faster through better systems rather than heavier process.: Technical Leadership: Project scope and sequencing, Delivery management, Ownership and accountability, System design and architecture, Code reviews, Mentoring and coaching, Agile methodologies, Roadmap planning; Strategic Planning: Tooling and AI enablement, Vendor and cost management, Build-versus-buy decisions, Team composition and organization design, Architecture and design reviews, RFC/RFD technical documentation, Product and Engineering alignment, Resource allocation; People Management: Mentorship, Coaching, Performance reviews, Performance management, Conflict resolution; Recruitment: Talent sourcing, Hiring manager, Interviewing, Technical screening scripts/challenges, Interviewer coaching, Recruitment process;
Product (11y) — Product-minded approach to internal tooling: talk to users, reduce friction, care about adoption, and build leverage that improves how people actually work.: Roadmap planning; Resource allocation; Design reviews; UI/UX assessment; Problem solving with business focus; Project management;
Education
Hochschule Offenburg
🗓 Oct 2012 - Feb 2014
University of Applied Sciences Offenburg
ITESM Monterrey
🗓 Aug 2005 - Dec 2009
Monterrey Institute of Technology and Higher Education