Ben Orozco
Full-stack engineer and product builder with 15+ years shipping software in U.S. and LatAm startups, including four years in healthcare: EHR and practice-management systems used daily by physicians and clinic staff, and a patient-facing platform for cancer patients. I work end to end in [Python](#backend-other), [JavaScript/TypeScript](#typescript) and [PostgreSQL](#databases), plus the infrastructure underneath, and I do my best work owning a meaningful slice of product from the first customer conversation through production and iteration. I have also led engineering teams as VP and CTO, up to 140+ engineers, which shaped how I scope work, sequence delivery and review code, but building is still the part I want to spend my days on. Comfortable in ambiguity, opinionated about UX details, and hands-on with AI-assisted engineering and agentic workflows in everyday delivery.
Experience
Trivelta — trivelta.com/
B2B iGaming technology provider. Promoted to lead three Backoffice teams while retaining fractional hands-on ownership of PAM platform, data, infrastructure, and AI initiatives.
Engineering Manager, Backoffice
- Lead a 10-person Backoffice engineering group, with five direct reports (two Tech Leads and three Engineers) and five additional Engineers managed through the team leads.
- Own cross-team priorities, roadmap execution, delivery, and technical alignment across PAM, TCM, and Data Engineering.
- Remain hands-on as fractional PAM Tech Lead and developer for high-leverage work involving ClickHouse, a secure MCP connector, and migration to Amazon EKS.
- Shape the product and technical direction for a greenfield, AI-enabled support product tailored to iGaming operators; development has not yet started.
Lead Software Engineer (Platform Team Lead)
- Architecting and writing the admin backend in FastAPI/Python with DDD bounded contexts and typed Pydantic contracts, deployed on AWS serverless (Lambda, DynamoDB, Athena, OpenSearch, Cognito, EventBridge) with a React admin UI on top.
- Shipping the backoffice in vertical slices, including reporting with parallel cross-store analytics enrichment and tenant-aware currency translation, replacing Tableau views with in-product dashboards operators actually use.
- Working across a legacy platform and a new one at the same time, keeping the existing product healthy while the replacement is built and migrated behind feature flags.
- Raising delivery quality through design reviews, RFD/PRD planning, code reviews, testing, CI/CD and trunk-based development.
- Standardizing practical AI workflows for the team: agent rules and documentation, verification-first loops, and automation of repeatable engineering tasks.
Apptegy — apptegy.com
EdTech SaaS serving 6,000+ school districts and 10MM+ users. Evidence of scheduling, notification and integration-heavy product work at real scale, plus practical AI adoption across engineering.
VP of Engineering
- Led AI enablement across engineering, driving practical adoption of Cursor, Claude, CodeRabbit and Gemini, which improved productivity by 10% and cut code review time by 60%.
- Helped hire and lead an organization that grew to 140+ engineers across the U.S. and Mexico, running interview loops and coaching engineers and managers.
- Drove simplification and cost reduction of a gRPC microservices landscape and in-house frameworks around clearer domain boundaries.
Lead Software Engineer
- Built a multi-channel reminder and alerting service (SMS, voice/TTS, push, email) across Twilio, Sendgrid and social providers, scaling from tens to thousands of notifications per minute in multiple languages.
- Built platform services and APIs in Ruby on Rails and PostgreSQL supporting web and mobile clients, with Sidekiq handling hundreds of thousands of background jobs a day.
- Built an identity provider on OAuth2 and OpenID Connect for SSO and user management across a growing product suite with a constant inflow of thousands of new users.
- Shipped a forms and surveys builder, an ETL pipeline revamp, a translation service and a horizontally scalable real-time chat system.
- Owned deployment and reliability across AWS, Kubernetes and CI/CD, and pushed testing and code review discipline across the team.
HealthTree — healthtree.org
Healthcare platform for cancer patients, their families and caregivers, with the mission of accelerating the finding of a cure. Patient-facing healthcare product built with a small team.
CTO
- Hands-on across backend APIs in Ruby on Rails, React.js clients and data pipelines, including code review and testing.
- Built the feedback loop between product and patients using Metabase, Sentry and Intercom, so decisions came from real usage instead of guesswork.
- Automated the product lifecycle through DevOps and CI/CD pipelines, and set up a lean Kanban delivery process from scratch.
- Recruited and retained engineers in a competitive U.S. market while keeping a small team shipping.
Ecaresoft — ecaresoft.com
EHR and hospital information systems for clinics and hospitals in Latin America and the Middle East. Four years inside the software doctors and front-desk staff use all day.
CTO — Nimbo — Nimbo / nimbo-x.com
- Owned the patient and practice workflows end to end — scheduling, clinical records, billing — and learned how much of a clinic's day is spent on busywork that software should absorb.
- Built fault-tolerant APIs and services in Ruby, Java, PostgreSQL, Redis and Sidekiq, with an Ember.js frontend.
- Delivered specialized capabilities: a drug interactions service on Wolters Kluwer's Medi-Span®, full-text search on Apache Solr, and a prediction and classification service in Python and Tensorflow.
- Stayed close to physicians and clinic staff, treating UX quality as a product requirement rather than a nice-to-have in a market where the incumbent software was dated.
CTO
- Launched internationalization for new markets through APIs, microservices and serverless functions.
- Improved availability and resilience with containerization, elastic infrastructure, automated testing and CI/CD.
- Worked directly with Product, Sales and Support to turn customer feedback into roadmap decisions, including joining customer conversations to hear problems first-hand.
Tech Lead — Nebula — Nebula / usenebula.com
- Built the product with Elixir/Phoenix and Ember.js.
- Established bounded contexts using Domain-Driven Design.
- Deployed containerized workloads on AWS Elastic Beanstalk.
Brokerlit — brokerlit.com
Real estate SaaS providing an MLS, CMS and CRM platform for brokers. Side venture built and run with a very small team, shipping the whole stack myself.
Technical Co-Founder
- Built the platform hands-on in Ruby on Rails, TypeScript, React.js and Next.js.
- Ran infrastructure on Fly.io and Vercel, keeping operations cheap and the iteration loop short.
BaseQL — baseql.com
GraphQL access point for cloud data (Airtable & Google Sheets), built as a bootstrapped side project. 🎯 Acquired in 2024
Founder
Panax — panax.io
Low-code tool for building business applications.
Full Stack Developer
: Launched an MVP for a no-code internal-applications platform using Node.js, Express, SQL Server, and AngularJS.OperIT — servicesinit.com
IT nearshoring consultancy services for U.S. companies
Software Consultant
: Designed ETL, analytics, and business-intelligence workflows and maintained existing software.SAP — sap.com
World's largest company of ERP software
Software Engineering Intern
: Practiced test-driven development for enterprise SaaS product lines using JavaScript and Jasmine.CotizaHoy — cotizahoy.com
B2B startup for car manufacturing industry
Technical Co-Founder
: Launched a B2B SaaS marketplace built with Ruby on Rails, PostgreSQL, and Heroku.NIC Mexico — nicmexico.mx
NIC organization for .mx top-level domains
Software Development Intern
:Â Developed internal and customer applications using PHP, Java, and PL/SQL.Skills
Backend (17y) — Primary area of expertise: [Python](#backend-other) services, [Ruby on Rails](#ruby-on-rails) applications, REST and GraphQL APIs, background job processing, and [PostgreSQL](#databases) schema design and query optimization at production scale.: Ruby on Rails: Rails 7, Sidekiq, TDD, RSpec, Capybara; Developing APIs: REST API, GraphQL; Serverless on AWS: Python on AWS Lambda, DynamoDB, Amplify, Cognito; Databases: PostgreSQL, MySQL, Redis, NoSQL; API integrations: REST, GraphQL; Other: Node.js, Python, Kafka, Rust, Elixir, Shell, Search engines: Elasticsearch, Solr, Git;
Frontend (9y) — Full-stack range across [React](#react), [Next.js](#next.js), [TypeScript](#typescript) and plain JavaScript, with enough design sense to care about how a screen feels to the person using it forty times a day.: React: React Testing Library, Playwright, Storybook, Redux, Tailwind CSS, React Query; TypeScript; JavaScript: Node.js, Jest; Next.js: NextAuth, Vercel; Other: Hotwire and Stimulus, React Native, TailwindCSS;
Product (11y) — Product-minded engineering: talking to customers, scoping the smallest thing that solves the problem, and judging trade-offs by user and business outcomes rather than technical preference.: Roadmap planning; Resource allocation; Design reviews; UI/UX assessment; Problem solving with business focus; Project management;
AI (4y) — Daily use of AI-assisted engineering and agentic workflows, plus shipped AI product features: chatbots, RAG, prompt and context tuning, and privacy guardrails.: AI tools: Cursor / CLI, Claude / Code CLI, OpenCode, OpenAI / API, Gemini, CodeRabbit; Multi-agent orchestration: AGENTS.md / CLAUDE.md / .cursor/rules, Git worktrees, MCP / ACP, Agent Skills, Parallel agents, QMD workflows; Workflows: Plan-first for complex tasks, Parallel exploration and execution, Verification-first loops (tests, checks, review), Learn from mistakes via docs/rules updates, Automating repeatable workflows (skills/commands); AI product features: Chatbots, RAGs (Pinecone, pgvector), Context tuning and prompt refinement, Security and privacy guardrails;
DevOps (8y) — Comfortable owning what I ship: [Linux](#devops-other), [Docker](#docker), [AWS](#aws), CI/CD, observability, and infrastructure that stays simple enough for a small team to run.: AWS: EKS, S3, EC2, RDS, Lambda; Docker; Kubernetes: GitOPS - ArgoCD, Kustomize, Helm; Other: Greenfield infrastructure setup, Terraform, CI/CD, CDN, Observability, Distributed systems, Cloudflare, Fly.io;
Leadership (11y) — Leadership experience applied as a senior IC: technical direction, architecture and code reviews, mentoring, and helping teammates ship without adding process weight.: Technical Leadership: Project scope and sequencing, Delivery management, Ownership and accountability, System design and architecture, Code reviews, Mentoring and coaching, Agile methodologies, Roadmap planning; Strategic Planning: Tooling and AI enablement, Vendor and cost management, Build-versus-buy decisions, Team composition and organization design, Architecture and design reviews, RFC/RFD technical documentation, Product and Engineering alignment, Resource allocation; People Management: Mentorship, Coaching, Performance reviews, Performance management, Conflict resolution; Recruitment: Talent sourcing, Hiring manager, Interviewing, Technical screening scripts/challenges, Interviewer coaching, Recruitment process;
Education
Hochschule Offenburg
🗓 Oct 2012 - Feb 2014
University of Applied Sciences Offenburg
ITESM Monterrey
🗓 Aug 2005 - Dec 2009
Monterrey Institute of Technology and Higher Education